Senior Business Analyst

PURPOSE OF POSITION:  

Serve as a partner to leadership and business stakeholders by analyzing and synthesizing business needs, industry trends, processes, and systems to identify opportunities for improvement. Offer data-driven insights into actionable recommendations to improve efficiency, effectiveness, and support business strategy, growth, and decision-making.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

 

Focus Areas (see addendum for additional requirements): 

• Marketing 

• Inventory 

• Customer Experience 

• Purchase Orders & Invoicing 

 

Business Insights & Analysis 

• Evaluate current processes, workflows, and systems to identify gaps and improvement opportunities. 

• Partner with leadership & stakeholders to gather, validate, and analyze data to support decision making and document business requirements. 

• Perform root cause analysis to identify performance issues, risks, or gaps. 

• Translate business needs into functional or technical requirements. 

• Synthesize data into clear summaries and insight decks, delivering actionable recommendations. 

• Collaborate cross‑functionally and facilitate stakeholder meetings, workshops, and requirements review sessions. 

• Ensure solutions align with defined business objectives, policies, regulatory, and compliance requirements. 

• Ensure requirements are traceable, accurate, auditable, and approved by stakeholders. 

 

Additional Senior Level Expectations: 

• Lead comprehensive evaluations of enterprise processes, workflows, and systems to identify gaps, inefficiencies, and improvement opportunities.  

• Conduct advanced root cause and impact analyses to proactively identify performance issues, risks, or gaps, recommending scalable, sustainable solutions. 

• Synthesize complex qualitative and quantitative data into executive‑ready insights, narratives, and decision materials, delivering clear recommendations with measurable business outcomes. 

• Drive cross‑functional collaboration by facilitating high‑impact stakeholder meetings, workshops, and governance forums to align priorities, resolve conflicts, and accelerate delivery. 

• Define analysis standards, methodologies, and best practices across projects. 

 

Performance Measurement & Reporting 

• Translate data into visibility and actionable insights through structured reporting and analytics. 

• Develop and maintain reports, dashboards, and ad hoc analyses to track performance, trends, and variances, ensuring accuracy and consistency. 

• Define and maintain standard metrics, assumptions, and documentation to ensure consistency and data quality. 

• Identify data gaps, quality issues, or reporting limitations and recommend sustainable improvements. 

• Assess solution effectiveness, monitor outcomes and KPI’s, and recommend corrective actions. 

• Identify and escalate insights or processes that do not meet standards. 

 

Additional Senior Level Expectations: 

• Transform complex data into executive‑level visibility and actionable insights through strategic analytics, structured reporting, and compelling data narratives. 

• Own the design, development, and governance of enterprise reports, dashboards, and ad hoc analyses to track performance, trends, risks, and variances, ensuring accuracy and consistency. 

• Apply judgment to surface, escalate, and influence resolution of insights, trends, or processes that fall short of established standards or business expectations. 

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