Jobs and Careers

Patient Financial and Front Desk Representative OBGYN

Banner Health

United Statesfull_timeVerifiedPosted 23 Jul 2026

About the role

Primary City/State:

Tucson, Arizona

Department Name:

C/P-OB/GYN-Clinic-NC

Work Shift:

Day

Job Category:

Revenue Cycle

Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today.

Come join our beautiful North Clinic, a modern, state-of-the-art multi-specialty facility designed to deliver the highest quality patient care in an exceptional setting! We are seeking a dedicated and motivated individual to support our busy OBGYN office, playing a vital role in creating a seamless and welcoming experience for every patient who walks through our doors. In this dynamic position, you will be at the heart of our operations — managing patient flow, scheduling appointments, and handling registration and insurance information with precision and care. You will also take ownership of verifying insurance coverage, validating referrals and authorizations, and collecting patient liability, while offering thoughtful financial guidance to help patients maximize their medical benefits. Your attention to detail will shine as you accurately post patients at the point of service and ensure all information is released in full compliance with organizational and regulatory standards. This is a wonderful opportunity to be part of a collaborative, multi-specialty team that is passionate about providing outstanding care and making a real difference in patients' lives every single day. If you thrive in a fast-paced environment and are committed to excellence, we want to hear from you!

Location:

3838 N. Campbell Ave

Tucson, AZ

Schedule:

Monday - Friday

8:45a - 5:45p

University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.

2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations

3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.

4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.

5. Schedules office visits and procedures within the medical practice(s) and exter