Bilingual Certified Medical Assistant

Description

Are you seeking a career with a growing company, a place where you can make an impact in the community? Then Positive Impact Health Centers is the company for you.

Positive Impact Health Centers (PIHC) is a community leader in providing HIV prevention, care and treatment services located in Metro Atlanta. The PIHC model of care assures that clients have access to medical, pharmacy, dental, behavioral health and social services, providing the best opportunity for patients to achieve high-quality health outcomes. Services are provided on-site and through telehealth.

What makes us different? We offer our employees the following:

• Health Wellness day per quarter
• Parental Leave
• Free parking at our locations/bus line accessibility
• Competitive Salary & Benefits
• Automatic 3% Safe Harbor & 2% Profit Sharing (Retirement Program)
• 100% allotted for benefit elections for employees, 50% allotted for benefit elections for employee's spouse/dependent
• Credit Union

PIHC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

JOB SUMMARY: The Bilingual Certified Medical Assistant ( BIL CMA) will support medical providers in delivering care for patients enrolled in pre-exposure prophylaxis (PrEP) services and in delivering primary care and HIV specialty care for patients living with HIV. The CMA is supervised by the Nurse Manager and ultimately the Director of Clinical Care.

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.

Requirements

Bilingual Certified Medical Assistant (CMA)

Make a Difference. Build Relationships. Change Lives.

Are you a compassionate, bilingual Certified Medical Assistant who believes every patient deserves exceptional, judgment-free care? Do you enjoy working in a collaborative environment where your skills are valued and your work has a direct impact on the health of your community?

We are looking for an experienced Bilingual Certified Medical Assistant (CMA) to join our growing clinical team. In this role, you will partner with physicians, nurse practitioners, physician assistants, nurses, and support staff to provide high-quality primary care, HIV specialty care, and HIV prevention services, including Pre-Exposure Prophylaxis (PrEP).

This is more than a clinical position—it’s an opportunity to become a trusted advocate for patients, build meaningful relationships, and help improve health outcomes every day.

If you’re someone who thrives in a fast-paced environment, enjoys connecting with people from diverse backgrounds, and wants to work for an organization that truly values teamwork, compassion, and excellence, we’d love to meet you.

What You’ll Do

As a valued member of our clinical team, you will:

• Welcome patients and create a positive, compassionate experience from check-in through discharge.
• Escort patients to exam rooms and prepare them for their visit.
• Obtain and accurately document vital signs, medical history, current medications, and patient concerns.
• Assist physicians, nurse practitioners, and physician assistants during examinations and procedures.
• Perform phlebotomy and collect, process, and prepare laboratory specimens.
• Administer medications, injections, and vaccines as directed by licensed providers.
• Perform patient triage and help ensure patients receive timely care.
• Return patient phone calls within 24 hours while providing professional, compassionate communication.
• Schedule appointments for providers, laboratory services, and follow-up care.
• Process referrals and coordinate care with internal and external healthcare partners.
• Document all patient interactions accurately in the electronic medical record (EMR).
• Authorize medication refills according to provider direction and established