Health Outcome Account Director - Regional
Novo NordiskAbout the role
About the Department
The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?
The Position
Within Field Medical Affairs (FMA), this position has primary responsibility for clinical HEOR and Value Communication engagement efforts with existing medical customers who specialize in HEOR, population health decision makers in priority accounts, who are using HEOR information and analytics to drive decisions on a system level, HEOR thought leaders embedded within existing accounts, particularly Integrated Delivery Network (IDN) and Regional Accounts, and HEOR researchers at strategically aligned Centers of Excellence (COE)s.
Primary responsibilities of the Health Outcomes Account Director role are: Bridging the gap in stakeholder engagement with HEOR Key Opinion Leaders (KOL) and Managed Markets Stakeholders, particularly in Regional Accounts and Integrated Delivery Networks. Enhancing Value Communication with existing medical customers.Champion the voice of the stakeholder through cross fuctional engagement and influence. Facilitating new Real-World Evidence (RWE) research opportunities through HEOR Partnerships. Improving HEOR training and resources across Field Medical Teams.
Relationships
Manages a strong network of external relationships with key HEOR thought leaders, RWE Researchers, Population Health decision makers, and Data Scientists within prioritized National and Regional Payor accounts and Health Systems. Responsible for managing multiple internal relationships (mainly Market Access, Medical Operations, HEOR and Medical Affairs).
Serves as a HEOR subject matter expert and primary clinical point of contact for key HEOR thought leaders and influencers in aligned accounts. Position reports to Field Director, Medical Affairs, Managed Markets.
Essential Functions
- Administrative duties:
- Provides monthly reports on scientific leadership activities to Field Director including budget expenditures as directed
- Records all activities within One Stop Shop (OSS) and all expenses within Concur in accordance with FMA procedures
- Secures and maintains effective administrative management of strategic national/regional business as well as operational and educational budgets
- Advocacy & professional relationship development:
- Acts as a scientific resource for health care providers (HCPs) and other NNI employees, as required
- Attends and presents at assigned medical and scientific meetings and symposia: a) ensures and maintains thorough knowledge of the latest and current issues and new data pertaining to NNI products; b) develops, establishes and maintains relationships with key HEOR influencers and decision makers; c) conveys appropriate use of NNI products and greater utilization of its services; d) Provides leadership and expertise in the field of HEOR to support internal training and external customer needs
- Combines account management skills, business acumen, and scientific expertise to enhance value and develop collaborative relationships
- Demonstrates confidence in managing and developing relationships over time with key customers
- Establishes and maintains relationships with key HEOR influencers and decision makers and responds to inquiries to establish and/or further the knowledge of NNI products and related topics
- Establishes the field HEOR engagement plan, in alignment with the Evidence Generation Team, through the identification and cultivation of key relationships and brings forth appropriate collaboration opportunities
- Gathers customer insight regarding Real World Evidence for NNI and competitors products to help inform medical and commercial decision making
- Maintains a thorough/advanced and detailed working knowledge of NNI, its products, current scientific research and publications associated with HEOR and RWE
- Manages, prepares and conducts HEOR discussions and presentations as needed, demonstrating an advanced level of confidence with presentation and facilitation skills to a variety o
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