Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

As an Infrastructure Engineer Sr, Platform Engineering Team, within PNC's Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Birmingham AL, Dallas TX or Phoenix, AZ.

You will be part of the Business Office Platform Network Engineering team focused on:
- Designing and implementing a network infrastructure based on PNC's requirements.
- Creating, updating and following industry and defined PNC networking standards.
- Procuring, installing and configuring network hardware (e.g. routers, switches)
- Monitoring network performance, system availability, and reliability.
- Providing advanced level network infrastructure support.
- Troubleshooting and resolving network issues, including hardware and software problems.
- Collaborating with other PNC professionals to design and implement secure networks.
- Conducting regular network maintenance, including updating software and hardware.
- Documenting network configurations, processes, and procedures.
- Providing network engineering support and training to other team members and peer groups.

Cisco certifications in CCNA or CCNP is highly desired.

Required Technologies:
- Cisco SD-WAN (Primary)
- Cisco Catalyst Switching (Primary)
- ServiceNow (Primary)
- Fortinet Networking (Secondary)
- HPE Networking (Secondary)



PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs. Uses technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for complex projects; aligns these with business strategies and objectives.
• Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
• Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
• Communicates with customers and integrates their needs with development, to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/