Analyst, HR Analytics

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting with reporting and analysis in support of Comcast’s employee insights strategy through qualitative and quantitative research and reporting.  Supports enterprise efforts related to all aspects of workforce data and employee engagement & analytics. May act as a subject matter expert for all HR Analytics related tools.

Job Description

Core Responsibilities

• Supports analysis of HR and business data related to proposed employee experience strategies.
• Partners with Division/BU and Region HR leaders in collecting, processing and reporting workforce data.
• Supports team in the analysis and identification patterns in employee data to help shape policies, procedures, and programs.
• Provides project management support to sustain workforce data and published analytics reports.
• Creates technical documentation (internal) as necessary.
• Consolidates workforce reports to identify opportunities and enable data-based decision making.
• Supports analytical needs of the labor and employee relations team. 
• Assist in educating and training management and human resources professionals regarding workforce data.
• Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
• Supports the analysis of large, complex data to determine actionable business insights using self-service analytics and reporting tools.
• Combines data as needed from disparate data sources to complete analysis.
• Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.
• Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations
• Promotes and evangelizes a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
• Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.
• Consistent exercise of sound independent judgment and discretion
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
 

Skills

Analytics, Business Insights, Data Visualization

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