Business Analysis Senior Manager

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Leads and manages analysis and reports, utilizing expertise to recommend improvements. Manages and drives regional/cross-regional projects

Responsibilities
Problem Solving/Assessment

• Determines and applies appropriate methodologies and tools for analyzing a range of complex, functional and/or cross-functional problems with business implications (often complex and with a high level of ambiguity)

• Takes the lead to solve issues with business leads

• Provides recommendations that consider the needs of cross functional teams

• Identifies process gaps and issues and drives areas for improvement

• Assesses impact of manual workarounds

• Determines and utilizes appropriate methodology including Lean Six Sigma where appropriate

• Facilitates discussions often with large/cross-functional groups and drives resolution where disagreement exists

Project Management

• Creates, manages, and drives large regional/cross-regional project plans and resources, executing them using appropriate tools and techniques

• Ensures resources are in the right place at the right time

• Drives alignment with stakeholders from problem identification through implementation and post-implementation monitoring

• Communicates team progress

• Creates scope, project charter and stakeholder analysis

• Applies appropriate project management skills and best practices including Lean Six Sigma

• Identifies and manages risks and issues, driving suitable mitigation plans

Cost/Benefit Analysis and Monitoring

• Manages pre and post implementation analysis and develops recommendations and plans

• Expected benefits and actual results

Coaching and Mentoring

• Mentors junior team members and internal staff, providing necessary feedback, guidance and/or advice

• May act in an advisory capacity to Yellow, Green or Junior Lean Six Sigma Black belts

Implementation and Change Management

• Manages process and procedural documentation

• Completes post deployment analysis, monitoring and control, driving recommendation for improvement to completion

• Assesses post project benefits and success

Reporting and Metrics

• Leads status reporting, highlighting risks, issues and concerns

• Drives recommendations for improvement based on report results to completion

• Creates and publishes complex dashboards

Alignment, Consistency & Prioritization

• Champions changes to enable customer benefits

• Assesses priority based on fit to agreed organizational criteria

• Drives consistency and alignment across different functional teams

• Recommends alternative solutions, escalating where disagreements persist

• Leads and facilitates cross functional discussions to drive issues, challenges and prioritization efforts

• Manages conflict during discussions, escalating where problems persist

Business Requirements, Functional Design and Process Design

• Obtains, creates and documents business requirements engaging multiple stakeholders

• Creates and drives sign-off of BRD (business requirements document), managing BRDs (including those with high complexity), cross-functional and cross-regional reviews

• Works with the BSA's and Dev. team on solution design and development, providing recommendations for improvement

• Assesses solutions from multiple angles

• Reviews functional design, working closely with BSAs and DEV teams to ensure solution meets requirements

• Partners with stakeholders to analyze, define and document business processes within and across functional areas

• Utilizes Lean Six Sigma methodology; may design or improve business processes