Veterinary Receptionist - Austin, TX

Who we are

Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is the key to ensuring our pets live happy and healthy lives? Do you LOVE puppy kisses and kitty face nudges? If so, Northwest Veterinary Hospital wants YOU on its team!

Northwest Veterinary Hospital has been keeping Austin weird for over 60 years and we're on the hunt for our next amazing CSR to add to our fantastic team. We are ready to hire with Full-time or Part-time positions available.

We take employee well-being seriously. Ever wonder what it would be like to work in the vet field and still have a life? The team at Northwest Veterinary Hospital knows all about it! We don’t work overnights, Sundays, or holidays, and we also offer awesome benefits to support a healthy and rewarding work environment, including:

 

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance  

• 401(k) matching & Roth Retirement Savings Plan  

• Flexible Spending Account (full-time only) 

• 529 Savings Plan  

• Tuition Support Program (full-time only) 

• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision (full-time only) 

• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) 

• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full time only) 

• Sick Time / Paid Time Off  

• Free/discounted lab work for all employee pets  

• Pet discounts on services and products  

• Pet food discount program  

  Workplace Benefits:  

• Quarterly Team Rewards Bonus Program  

• Professional development opportunities  

• Continuing education allowance  

• Uniform allowance  

• A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration! 

Lifestyle Benefits: 

• Six paid holidays (full-time only) 

• Employee Assistance Program  
• Employee discount program 

  Got some killer client communication skills to bring to the table? Fantastic! Want to show off those phenomenal time management and organizational skills you’ve worked so hard to master? We can’t wait to see you in action! 

Our team members must also be willing to:

• Laugh. Life is short; smile while you still have teeth.
• Grow and learn and grow some more
• Be positive! Because with the right catitude, anything is pawsible
• Be empathetic to our clients, your team members, and yourself
• Ask for help and offer help to others
• Share your knowledge, skills, and experiences with others (spidey powers would be cool too)
• Celebrate birthdays, new babies, anniversaries, and other life events because they’re important!
• Listen to our clients as they explain why their pet is the best one that has ever lived

What we’re willing to give in return:

• Mentoring and support for all team members
• Flexibility with scheduling to ensure a healthy work-life balance
• Lunch breaks on the reg
• No over-nights, on-call shifts, Sundays, or holiday hours
• Support you in your desire to grow and advance your career – The more you know, the better off we all are!

Don’t pass up this fantastic opportunity to join a team of amazing people who put people first! Think you’re the Veterinary Receptionist/Veterinary Assistant we’re looking for? Apply today so we can meet you!

Diversity, equity, and inclusion are core values at the Northwest Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.