Manager, Strategy & Operations, Global Government Engagement

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Government Engagement (GE) team aims to create broad alignment between Visa’s business objectives and public policies that affect the payments industry. Externally, the GE team engages a wide range of stakeholders to raise awareness of and build support for policies that expand access to and usage of digital payments around the world. Internally, GE works closely with colleagues across the company including Global Policy, Products, Business Solutions, Merchant & Acquiring, Visa Consulting & Analytics, Marketing, Communications, Visa University, Social Impact, Risk, Legal, and Compliance.

The Global Government Engagement Team is seeking a Strategy & Operations Manager, reporting to the Vice President of Strategy & Operations. The Manager will play a strategic role across the GE function, helping manage global operations and drive strategic initiatives while coordinating across all the regional GE teams. The Manager will play an influential role within the Government Engagement team to ensure regional alignment.

This US-based position requires the ability to work cross-functionally with the business and act as a liaison between the other internal functions across the world including Sales, Legal, Product, and Strategy as well as external partners. This role will manage multiple projects under tight deadlines and must demonstrate a flexible mindset and positive attitude and ‘can-do’ approach to the work.

Responsibilities

• Partner closely with the Vice President, Global Head of Government Engagement Strategy & Operations, to ensure smooth operations both at the global and regional level.

• Drive cross-functional collaboration between the regions and cross-functional business partners.

• Main liaison with external organizations and consultants managed by the Global GE Strategy & Operations team.

• Collaborate with regional counterparts to develop knowledge tools and solutions.

• Develop, coordinate, and maintain the GE Narrative (Deck for internal/external use, Talking Points, etc.)

• Support in the content development of materials and presentations for internal business reviews, management events, and external conferences targeted for internal and external stakeholder engagements.

• Build and maintain new and existing portals, as well as relevant platforms to share information, collaborate and provide real-time updates to all GE team members.

• Manage global reporting including weekly bullets to executives. Support monitoring, tracking, and reporting of GE activities and updates.

• Maintain and enhance management tools to ensure timely and efficient reporting of regulatory developments, including our CRM tool (Dynamics)

• Assist with all internal audit processes as well as compliance, risk, governance, records management, controllership, etc. 

• Own all tasks related to the Political Participation, Lobbying, and Contributions Policy (PPLC), including our commitment to the board, in terms of political contributions reporting.

• Serve as subject-matter expert and go-to resource for all matters related to our Political Participation, Lobbying, and Contributions Policy (PPLC)

• Assist in the planning of internal and external engagements, including but not limited to quarterly Town Halls, and other special external events.

• Support with strategic projects and initiatives as they arise across the Global GE team.

• Assist in the management of GE contracts and work statements, as needed.

• Support employee engagement activities for the Government Engagement team

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guide