Director, Marketing Communications

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Director, Marketing Communications will have a strong background in healthcare revenue cycle management and a proven track record in corporate communications, developing thought leadership content and managing public relations efforts to enhance our brand presence in the healthcare industry. This position will report to the SVP of Marketing and Commercial Operations and will manage a content development specialist as well as oversee our PR vendor relationship.

Essential Job Functions

• Public Relations: Manage relationships with PR firms to ensure consistent and effective media coverage. Develop press releases, media kits, and other PR materials.

• Content Marketing: Create and oversee the production of high-quality, engaging content, including white papers, blog posts, client testimonials and social media updates, to establish Ensemble as a thought leader in revenue cycle management.

• Social Media Management: Oversee the management of Ensemble’s social media accounts, ensuring consistent and engaging content that aligns with our brand voice and messaging.

• Speaking Engagements: Coordinate and manage speaking engagements for company experts, positioning them as industry leaders and enhancing Ensemble’s reputation.

• Reputation Management: Monitor and manage Ensemble’s online and offline reputation, addressing any issues promptly and effectively.

• Team Leadership: Lead and mentor a team of communications and content professionals, fostering a collaborative and innovative work environment.

• Performance Metrics: Monitor and analyze the effectiveness of communication and content marketing efforts, using data to drive continuous improvement.

Other Preferred Knowledge, Skills and Abilities

• Exceptional writing and editing skills.

• Strong understanding of healthcare revenue cycle processes and terminology.

• Proven ability to develop and execute successful communication strategies.

• Experience managing PR firms and media relations.

• Ability to create compelling thought leadership content.

• Strong leadership and team management skills.

• Proficiency in digital marketing tools and analytics.

• ·Education: Bachelor’s degree in Communications, Marketing, Journalism, or a related field.

• Advanced degree preferred.

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits