Product Analyst

At Extra Space Storage, what matters to you, matters to us! Join a company that cares about you.  

It is an exciting time to be at Extra Space. We have been featured on multiple "Best Places to Work" awards, including Forbes and Glassdoor. We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work. 

The Product Analyst role is crucial in driving the success of our products by ensuring alignment between customer needs, business goals, and development efforts. As a key contributor, you'll directly impact how our products meet market demands and deliver value to users. 

Primary Responsibilities: 

• Collaborate with Product Managers: Work hand-in-hand with Product Managers to translate product vision and strategy into actionable epics and user stories, ensuring alignment with the overall roadmap. 

• Stakeholder Engagement: Regularly meet with stakeholders to capture requirements, provide feedback on work-in-progress, and contribute to continuous process improvement.  

• Requirements Refinement: Define and refine epics and user stories with detailed acceptance criteria, ensuring they are clear, actionable, and aligned with strategic goals. Continuously iterate on these requirements to reflect evolving business needs and priorities. 

• Backlog Management: Strategically manage the backlog to ensure that sprint work is prioritized in alignment with goals and the product strategy/vision. Maximize value by ensuring the development team focuses on the most impactful work. 

• Support Agile Teams: Participate in sprint planning, stand ups, refinement sessions, demos, reviews, and retrospectives. Ensure the development team has a clear understanding of requirements and deliverables. 

• Customer-Centric Approach: Act as the voice of the customer within the team, ensuring that dev work targets user needs, pain points, and opportunities. 

• Data-Driven Decisions: Stay connected to data that tells the story of the product. Monitor and analyze key performance metrics to measure the success of product features and make informed decisions to optimize outcomes. 

• Quality Assurance and Release Management: Partner with development and QA to ensure that all features meet quality standards and align with defined requirements before release. Oversee the release process to guarantee a clean and successful rollout to customers, including coordinating with cross-functional teams to manage deployment, monitor post-release performance, and address any issues promptly. 

Who We’re Looking For: 

• Analytical Thinker: Strong ability to analyze data, think critically, and make data-driven decisions. 

• Ownership Mindset: A decisive individual with a “get it done” mentality who can manage multiple priorities effectively. 

• Effective Communicator: Excellent written and verbal communication skills, with the ability to relate to individuals at all levels of the organization.