Sr. AV Technician

Who We Are:

At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.

What We Do:

Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (*in collaboration with AbbVie)

About the Role:

Maintains the Neurocrine Audio Visual (AV) environment and is responsible for the fulfillment of all AV requirements requested by customers. Manages and supports Zoom Rooms and facilitates the setup of additional AV equipment for events. This role is highly visible and necessitates exceptional communication skills for daily engagement with customers. May encompass technical support for Wi-Fi, display, and presentation needs. Monitors the help desk ticketing system, resolves assigned issues and escalates more complex issues.

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Your Contributions:

• Install, configure, and maintain AV equipment including video conferencing systems, digital displays, sound systems, and presentation technology across multiple conference rooms

• Provide real-time technical support for hybrid meetings, presentations, and corporate events

• Manage and troubleshoot virtual meeting platforms (Zoom, Teams, Webex) for local and remote participants

• Train staff on proper use of AV equipment and create user documentation

• Coordinate with IT teams to ensure network integration of AV systems

• Maintain inventory of AV equipment and manage vendor relationships

• Implement preventive maintenance programs and schedule regular system updates

• Document and track all AV-related incidents and resolutions

• Provide support for conference room setup, audio/video conferencing, and other audio/visual and associated IT related tasks as necessary.

• Conduct consistent, frequent inspection of all conference rooms to ensure they are in good working order for daily scheduled meetings.

• Maintain and document inventory of software, supplies, and equipment.

• Respond in timely manner to service issues and requests

• Test new technology

• Assist in setting up for special events as needed

• Other duties as required

Requirements:

• High School Diploma / Associates degree and 4+ years of related experience as an AV Technician or other technical r