Product Manager, Clinical Services– Patient Safety & Clinical Support

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

About the team

Our Product Management – Platform and Services team builds the foundational capabilities behind Dexcom’s ecosystem of applications and experiences—where medical device rigor meets digital innovation. We operate at the intersection of customer experience, clinical expertise, AI insights, interoperability, and Software as a Medical Device (SaMD), delivering scalable solutions that support both regulated and non-regulated modules.

From intelligent workflows and clinical decision support to identity management, data governance, and personalized therapy, our portfolio powers Dexcom’s connected ecosystem across all segments and interfaces. We build secure, reliable infrastructure and services that enable seamless integration, actionable insights, and meaningful engagement for patients, providers, and partners alike.

Join us at a pivotal moment for those living with diabetes—where innovation is unlocking new possibilities in connected care, and your contributions will empower millions to live healthier, more confident lives.

About the role

As Product Manager, you drive execution and contribute to planning the design and delivery of services that detect risk, trigger appropriate responses, and support safe, effective therapy decisions. It starts with alerts but expands into adjacent areas that help patients manage their condition confidently and proactively, while enhancing provider clinical decision making. You’ll work closely with engineering, clinical, regulatory, and data science teams to ensure solutions are safe, effective, and globally scalable.

What you’ll do

• Strategy & Prioritization: Drives execution and contributes to planning the roadmap for patient safety and clinical support services, becoming the subject matter expert on clinical risk and safety workflows. Identify prioritize, and refine opportunities that deliver the greatest value for providers, patients, and Dexcom’s business objectives.
• Workflow Optimization: Design and evolve modular solutions that detect clinical risks and enable proactive response. Stay curious and responsive to emerging needs and translate them into scalable, intuitive product capabilities. Embrace ambiguity and complexity as opportunities to innovate, simplify, and deliver meaningful impact where it is most needed.
• Microservices Development: Define configurable, modular services that power patient and provider experiences across Dexcom’s global ecosystem, driving reuse and consistency.
• Data Integration: Identify key data inputs and support integration efforts to AI-driven insights.
• Cross-Functional Leadership: Partner with engineering, clinical, regulatory, legal, commercial, data science and other teams to deliver safe, compliant, and globally scalable solutions.
• Experience Alignment: Ensure insights are surfaced in intuitive, meaningful ways that support user goals and drive engagement.
• Evidence-Driven Innovation: Collaborate with research and clinical teams to incorporate AI, clinical decision support and alerts responsibly and validate impact through evidence-based insights.
• Continuous Improvement: Monitor usage, gather feedback from providers and internal stakeholders, and iterate to improve usability, adoption, and clinical effectiveness.

What We’re Looking For

• Product Management Background: