Enterprise Field Account Manager - Roma

<p><strong>The Role</strong></p> <p>Our Enterprise Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to drive our partner restaurants’ growth. They are a passionate, dynamic group of team players that work well together and cross-functionally with other departments...and of course, they’re fun, personable, and great at building relationships!</p> <p>As an Enterprise Field Account Manager, you will be responsible for:</p> <ul> <li>Manage a portfolio of key enterprise-restaurants in your territory with a focus on building lasting relationships and increasing profitability / revenue</li> <li>Monitor and analyze the performance, preparing and presenting partner performance review meetings with key stakeholders</li> <li>Run periodical in-store visits, manage operational meetings and reviews, build and deliver insight during monthly and quarterly reviews</li> <li>Increase revenue and health metrics by consulting restaurant partners on best practice</li> <li>Work with cross-functional departments to drive business growth (Marketing, Operations and Customer Service)</li> </ul> <p>You will be based in Roma (with a full remote contract) and your field area is going to be Lazio, Umbria and Abruzzo regions.</p> <p> </p> <p><strong>Requirements</strong></p> <ul> <li>At least 2 years experience in a commercial role (i.e account management or sale)</li> <li>Strong commercial acumen</li> <li>Excellent attention to detail, people skills and organization skills</li> <li>Ability to create and maintain long-term relationships</li> <li>Demonstrate experience using Microsoft Office tools and related project management applications to drive best practice</li> <li>A self-starter as we'll look for you to manage your own time and priorities</li> <li>Must be fluent in English</li> <li>Driving license required</li> </ul> <p>We are a young company with dynamic growth, so you must be prepared to work hard and show continued commitment and dedication to the business.</p> <p> </p><p>Please click <a href="https://careers.deliveroo.co.uk/privacy-policy/">here</a> to view our candidate privacy policy.</p>