RECEPTIONIST

Job DetailsJob Location: Bradshaw Center Based - Sacramento, CA 95827Salary Range: $19.00 - $20.00 Hourly



Reports to: Director of Human Resources


Department: Administration




Status: Full-time


Location: 9755 Lincoln Village Dr




FLSA: Non-Exempt


Last Revision Date: 06/05/2026

Job Summary:




 

The Receptionist reports to the Director of Human Resources and serves as the first point of contact for clients, families, employees, vendors, and visitors entering the clinic.

 




Essential Duties and Responsibilities:




 

Greet and welcome clients, families, employees, vendors, and visitors.
Answer incoming phone calls and transfer calls appropriately.
 Maintain a clean and welcoming reception area.
 Ensure coffee, tea, water, and hospitality items are stocked.
 Coordinate visitor sign-in and arrivals.
 Receive and distribute mail and deliveries.
 Support onboarding activities and administrative projects.
Scan and upload client case notes.
Maintain confidentiality regarding clients and employees.
Perform other duties as assigned.
 




Qualifications

Quality Control

Ability to be detail oriented with few errors. Should be able to stay focused without being easily distracted. Checks own work for accuracy. Excellent organizational skills are required.

Integrity

Ability to be honest and has internal guiding principles that are not compromised. Treats others with respect. Represents AK philosophy. Represents self and company in a professional manner. Understands and adheres to all company policies and procedures.

Communication

Excellent communication skills including writing skills and demonstrated ability to structure large amounts of information in a written document that is clear and easy to understand. Effective interpersonal communications with staff at all levels. Respond to emails and phone calls in a timely manner (within 48 hours when not on LOA or sooner if urgent). Direct all concerns/problems to the director(s) you support. Communication that involves informing or seeking of approval should be submitted to the director(s) you support. Information that is of confidential nature is never to be discussed with others without the approval of the director(s).

Relationships

Ability to build positive business relationships with others through good interpersonal and group communication skills. Maintains a positive attitude.

Adaptability

Ability to be adaptable and flexible, embrace change and see it as an opportunity. Welcomes and applies feedback to improve performance.

Accountability

Every team member is 100% accountable to the team. Accept responsibility for your respective contributions to the failures and errors of the team. Refrain from assuming that he/she knows the intention of another member. Concentrate efforts on solutions and refrain from complaining, finger pointing, passing on of accountability. Ability to follow directions and to set and achieve goals. Notifies director(s) when there is a lack of progress or significant gains of subordinates.

Teamwork

Ability to handle team conflict. Ability to work collaboratively with others. Respect the opinions and positions of fellow team members. Allow others to speak freely and respectfully before commenting or responding.

Decision-making

Ability to wade through information, comprehend what’s relevant, make a well-considered decision, and take action based on that decision.

Cognitive Attributes

Basic Problem-Solving Skills.

Social Attributes

Communication Skills, Social Awareness Skills, Social Judgment Skills, Collaboration Skills, Relationship Building Skills, Multicultural Awareness and Sensitivity.




Supervision:




not required.




Education and/or Experience:




Minimum of a High School Diploma.




Physical Demands:




Ability to stand, sit, stoop, reach, push, and lift 30 pounds; visual, vocal & hearing acuity; use of a computer; ability to travel via automobile.




Background Checks and/or Licensing:




Must be able to pass criminal background check; reference checks; provide a negative TB test; immunizations; education verification; current driver’s license and proof of valid auto insurance.




Other Requirements:




Must have reliable means of transportation; availability to work a minimum of 40 hours per week

This job description in no way states or implies that these are the only duties to be performed. Employees will be required to follow any other job-related instructions and to perform any other job-relate