Assistant Housekeeping Manager (Cromwell LV)

Assists with the overall day-to-day operation of a diverse work force in the Housekeeping Department.  Creates a great time by ensuring that the highest level of guestroom cleanliness is achieved and maintained.  Performs all duties in accordance with company and department policies and within the realm of the Caesars Mission Statement.
 

Essential Job Functions:

• Inspects guestrooms to ensure the highest cleaning standards are met. 
• Provides counseling and supports team members in meeting their responsibilities and becoming part of the team. 
• Interviews applicants and hires qualified candidates. 
• Executes and issues notices of disciplinary action. 
• Ensures all team members follow hotel policies and procedures. 
• Expedites and oversees special requests from the Front Desk. 
• Attends management meetings. 
• Develops teams and its members. 
• Motivates employees to provide superior customer service to our guests. 
• Monitors job performance daily. 
• Meets the attendance guidelines of the job and adheres to departmental and company policies. 

 

Qualifications  
Previous supervisory experience is required. Strong written and verbal skills are required. Excellent interpersonal, customer service, organizational, team building, and problem solving skills are required. Knowledge of the Culinary contract is preferred. Must demonstrate the ability to lead, guide, direct, develop, and motivate people at all levels. Must possess strong people skills with ability to problem solve through listening and responding to the needs of team members. Knowledge of Housekeeping operation is necessary. Knowledge of computers and typing skills are essential. Must have a good understanding and working knowledge of chemical and cleaning supplies and techniques/equipment, including MSDS and OSHA guidelines would be beneficial. Must be able to converse, understand, read, and write in English. Must be able to calmly handle all situations. Must be willing to work any day of the week and any shift when required. Must be able to get along well with coworkers and work as a team. Must present a well-groomed appearance. Must be able to stoop, bend, push, pull, and carry up to 75 pounds. 

   
Core Competencies
 

Resource Management: Able to control one’s own time and time of direct reports; prepare budgets and spend money wisely; ensure that people have needed equipment; identify and fulfill staffing needs. 
Commitment to Task: Able to take responsibility for actions and outcomes and persist despite obstacles; be available around the clock in case of emergency; give long hours to the job; demonstrate dependability in difficult circumstances and show a sense of urgency about getting results. 
Leadership: Able to assume a role of authority as necessary; advocate new ideas, even when risk is involved; set an example for coworkers; delegate responsibility and empower associates to make decisions; provide constructive feedback to others. 
Visioning: Able to pursue potential expansion opportunities for the organization; champion radically different ideas and be a leader in the market; identify long-term goals and invest appropriate resources as needed; communicate vision in a way that inspires others. 
Conflict Management: Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement. 
Systematic Problem Solving: Able to apply systems thinking to generate solutions; focus on process rather than isolated events; obtain multiple assessments of a situation and be systematic in identifying trouble spots; use tools to define problems; evaluate alternative solutions. 
Attention to Detail: Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system of records. 
Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well. 
 

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances chan