VP, Technology Product Development - Digital

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. 

Job Overview:

The Vice President, Technology Product Development - Digital is a strategic senior technology leader who is responsible for leading the technology strategy, design, development, and operations for all digital commerce platforms for Macy’s and Bloomingdales. This role is also critical in leading the efforts to modernize our technology stack while lowering overall cost by leveraging cloud technologies and platforms.  

This leader should have a deep engineering and operational foundation in order to effectively lead a team of leaders and their teams comprised primarily of on-shore and off-shore engineers. They must also have experience in leading modern technology delivery at scale in both modern stack and legacy systems as well as experience leading digital transformation efforts in retail or adjacent industries. The leader will also need to attract, develop, and grow the capabilities of a large team who manages both on-shore and off-shore colleagues/contractors in multiple roles to ensure we build the next generation of technology product engineering talent needed for our business.

Given the breadth and depth of responsibilities, this leader should have a track record of building trust with stakeholders and leading at an enterprise level. This highly visible role requires extensive collaboration and partnership across multiple stake holders and executives including Macy’s Chief Customer & Digital Officer, Bloomingdales SVP Customer and Revenue Growth, Technology Executive Leadership, Digital Strategy teams, Product teams, UX teams, and external 3rd party vendors. 

What you will do:

• Lead the digital technology strategy while collaborating closely with senior leadership on prioritization and future roadmap
• Drive technical direction and delivery execution, ensuring engineering excellence across teams in coding practices, continuous integration, automated testing, etc.
• Optimize the use of cloud services and other resources to maximize ROI.
• Create and maintain an environment that drives innovation and challenges the team to explore and experiment with new ideas and technologies to grow the business
• Develop team members who are business-savvy tech leaders and engineers

Skills you will need

• Technology Leadership: Lead and inspire a high-performing engineering team responsible for building and maintaining the digital commerce platforms (website and mobile apps) using modern, cloud native technologies.
• Strategic Partnership: Partner with the Digital Product and UX teams to deliver digital experiences that drive customer engagement, sales, and loyalty.
• Agile Product Delivery: Champion an agile product operating model, working with product management and scrum teams to continuously deliver customer-centric features and enhancements.
• Platform Management: Ensure the e-commerce platforms operate with high availability, scalability, and security, leveraging GCP for cloud-native solutions and infrastructure.
• Innovation & Optimization: Stay ahead of industry trends and emerging technologies to continuously improve the customer experience, increase site performance, and optimize for mobile-first experiences.
• Cross-functional Collaboration: Ability to influence and collaborate with stakeholders across business, marketing, operations, and customer service to ensure alignment on goals, timelines, and delivery expectations. Can communicate complex messages and highly technical information to all levels through storytelling and presentations as well as written and verbal communication.
• Financial Management: Oversee the financial management of technology spend, ensuring cost-effective solutions and budgeting accuracy while driving alignment with business goals. 
• Technical Governance: Uphold best practices for software development, quality assurance, and operational excellence to ensure technology investments are maximized and deliver business value.
• Team Leadership: Attract and retain talent; drive performance through people engagement;