Sr. Manager, Salesforce Platform & Integration

Job Description

What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries, not to mention one of the most dangerous. That’s why we’re looking for a talented Sr. Manager Salesforce Platform & Integration to join Procore’s journey to revolutionize a historically underserved industry.

We’re looking for  Sr. Manager, Salesforce Platform and Integration to join Procore’s GTM team within our Data, Technology and Security Organization  

 
As a Senior Manager, you have a deep background in managing Salesforce and Integration Platform, enjoy managing Salesforce.com delivery teams, and are comfortable collaborating with multiple business stakeholders, and balance competing priorities with ease. You will partner with our GTM delivery team and Business Application team. As a technical leader, you’ll motivate a high-performing team responsible for the design, development, configuration, testing and administration of Salesforce platform and related integration systems to deliver on strategic business objectives.

 
This position reports to the Sr. Director, GTM Systems and will be based in our Austin office. We’re looking for someone to join us immediately.
 

What you’ll do:

• Recruit, manage, and mentor a high-performing team of administrators, developers, quality engineers, and system analysts responsible for overseeing the Salesforce, Workato, and Camunda integration platforms

• Manage the performance of the team, including promotions, compensation and performance improvement plans

• Own the overall Salesforce platform strategy, ensuring that it meets the overall business requirements and support long-term goals

• Oversee day-to-day operations , including system monitoring, issue resolution, maintenance, and continuous improvement of Salesforce ecosystem 

• Manage and optimize integration with third-party tools and platforms utilizing integration platform such as Workato and Camunda, ensuring seamless data flow and functionality 

• Collaborate with cross-functional product teams to prioritize, manage and release new features, functionality, and system upgrades 

• Ensure adherence to data governance policies, regulatory compliance like SOX and industry best practices within Salesforce platform 

• Establish and lead observability practices and tooling for Salesforce platform and other enterprise system  

• Take a hands-on approach to the entire software development lifecycle, working in an Agile environment where innovation and teamwork are pillars of success

• Stay informed on the latest Salesforce capabilities and industry trends, identifying opportunities to leverage new technologies to enhance platform and scalability 

What we’re looking for:
 

• Bachelor's in Computer Science, Information Technology, related technical field

• 12 + years of experience in Salesforce platform management or operations, with at least 5+ years in a leadership or managerial role

• Strong experience in Salesforce Sales Cloud, Service Cloud, and/or other Salesforce products

• Deep understanding of Salesforce platform capabilities, architecture, and development lifecycle

• Proven experience with integration platforms such as Workato, MuleSoft,  Snapllogic or Camunda

• In-depth experience in integration architecture and design, particularly with Camunda. Proven track record of handling large-scale integrations involving Salesforce, NetSuite, and Workday

• Excellent leadership and people management skills with a track record of building and leading high-performing teams

• Strong problem-solving and analytical skills with the ability to manage competing priorities in a fast-paced environment

• Strong communication and stakeholder management skills

• Salesforce certifications such as Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder are highly desirable

• Working knowledge ITIL,  Agile/Scrum are a plus

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on