North Bay - Shift Supervisor (Apply Here for all Retail Locations)

<p><span style="font-weight: 400;">At Philz, we’re doing something bigger than coffee - we’re building culture and community.  We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time.  If this sounds like a place you’d embrace – keep reading!</span></p> <p> </p> <h3><span style="font-weight: 300;">WHAT YOU’LL DO</span></h3> <p><span style="font-weight: 400;">As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values:  <strong><em>Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.</em></strong></span></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Play to your team’s strengths by putting the right people in the right places at the right times.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop strong relationships with customers and the local community.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assess the performance of your team members, including service and drink quality.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support promotions and new hires through in-store training.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help your Store Leader in executing operations and administrative duties.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a key leader in implementing and maintaining Philz safety p