Senior Oracle HCM Cloud Technical Analyst

Job Overview

This position is a highly experienced Senior Oracle HCM Cloud Technical Analyst, offering deep technical expertise in supporting and optimizing Oracle HCM Cloud applications. This role focuses on troubleshooting complex issues, system configuration, processes and formulas, and integrating with external tools to ensure optimal performance of modules such as Core HR, Time and Labor, Payroll, Benefits, Absence Management, and Talent Management. Role includes working with embedded AI tools including AI learning language models, generative AI, and AI Agents. The analyst plays a critical role in maintaining a stable, efficient, and compliant HCM environment that supports service delivery for County staff and citizens. Proficient in Oracle Fusion technologies including FBDI, HDL, BIP, OTBI, ESS jobs, and system configuration, with a strong understanding of the underlying table structures. Demonstrated experience with Oracle Integration Cloud (OIC), integration design patterns, and performing root cause analysis for complex technical issues across integrations, workflows and fast formulas. Skilled in end-to-end solutioning and proof-of-concept development, with hands-on experience configuring and implementing modules including HR Help Desk, Recruiting Booster, Digital Assistant, and Talent Management. Brings expertise in customizing AI-driven agents to enhance HR processes like recruitment, onboarding, and employee engagement, along with knowledge of Oracle's extensibility tools such as Visual Builder Studio and HCM Design Studio for tailoring UI, logic, and AI behaviors to organizational needs.

The ideal candidate has 4+ years of experience with Oracle HCM Cloud implementation and support, including modules such as HR Help Desk, Time and Labor, Absence Management, Recruiting Booster, and Talent Management. They are proficient in configuring AI-driven agents, utilizing Visual Builder Studio and HCM Design Studio, and developing Fast Formulas and Guided Journeys to optimize HR processes and meet organizational needs.

Salary

$82,617 - $151,881 (starting salary max: $107,411)

Benefits

Click HERE to view our Benefits at a glance

Core Competencies

• Customer Commitment: Proactively seeks to understand the needs of the customers and provides the highest standards of service.
• Dedication to Professionalism and Integrity: Demonstrates and promotes fair, honest, professional, and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence: Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success Through Teamwork: Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Minimum Qualifications

• Bachelor's degree in Computer Science, Management Information Systems (MIS), Engineering, Public Administration, or a related field; and 
• Three (3) years of Oracle Fusion HCM support or implementation experience, including hands-on experience with technical support/configuration of HCM modules (such as Time and Labor, Core HR, Benefits, Absence Management, etc.), fast formulas, workflow testing and issue resolution; or
• An equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Serves as a vital liaison between ESQA and other business units, ensuring Oracle Cloud solutions align with departmental needs, goals, and objectives. This role emphasizes cross-functional collaboration, effective communication, and seamless integration of technology into the organization's overall strategy.
• Supports development of Oracle HCM Cloud technical artifacts, including creation of documentation, code, and unit test results. Serves as the Technical Lead in the research, testing, documentation, and implementation of Quarterly Cloud Updates, Enhancements, and Break-Fix solutions.
• Gathers and documents b