Lead Medical Records & Orders Speciaist

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Lead will work with the Manager of Medical Records to provide support and assistance related to all aspects surrounding the operations of the Medical Records department. This position will act as an additional resource for the employees of the department. Duties include, but not limited to oversight of Medical Record release of information, all order work queues and Retarus sorting, directing, and collating all pertinent information. Responsible for the accuracy, completeness and confidentiality involved in the medical records process. Ensures that all healthcare information processes and practices comply with all HIPAA and federal regulations.

Job Description:

  Essential Duties & Responsibilities including but not limited to: 
1.    Work closely with the Manager of Medical Records to secure the optimal process flow.
2.    Act as a resource to the employees of the department to assure processes are understood and successful
3.    Maintains and tracks all medical records work queues
4.    Researches outstanding orders by contacting the Provider offices
5.    Uploads data pertaining to the patient into the EPIC chart
6.    Has knowledge of the Release of Information (ROI) process
7.    Assists QI department with gathering the necessary documents for ADR’s etc.
8.    Interacts with other departments within the agency to resolve any order issues in a timely manner
9.    Processes parking permits for clinical staff
10.    Processes payroll as well as a resource for payroll questions
11.    Perform all other duties as needed or directed to meet the departments needs
 
  Organizational Requirements: 
●    Maintain strict adherence to the BILH at Home Confidentiality policy.
●    Incorporate BILH at Home Standards of Behavior and Guiding Principles into daily activities.
●    Comply with all BILH at Home Policies.
●    Comply with behavioral expectations of the BILH at Home Division.
●    Maintain courteous and effective interactions with colleagues and patients.
●    Demonstrate an understanding of the job description, performance expectations, and competency assessment.
●    Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
●    Participate in departmental and/or interdepartmental quality improvement activities.  
●    Participate in and successfully completes Mandatory Education. 
●    Perform all other duties as needed or directed to meet the needs of the department

  Minimum Qualifications: 
Education:    ●    High School Diploma
Licensure, Certification & Registration:    ●    none
Experience:    ●    Home Health MR experience
Skills, Knowledge & Abilities:    ●    Knowledge of Epic EMR
●    Ability to pay close attention to detail and accuracy
●    Ability to work independently
●    Ability to multi-task and prioritize
●    Strong problem solving skills
●    Good communication and interpersonal skills

Key Relationships:  
    Title    Nature of Relationship To Position
1    Manager of Medical Record    Works collaboratively with manager to assist in daily processes
2    Clinical Managers    Works collaboratively with managers and clinicians to ensure correctness of records
 
Work Schedule: Indicate either Yes or No as appropriate.  Hours of work may be subject to change based upon the needs of the business/department.

On Call: NO    Shift Rotation: NO    Weekends: NO

Physical Requirements & Environment: 
For each category, select ONE option from choices below by placing an X in the space to the left of the entry.

Mental and Visual Attention 
a)    X    The position requires basic mental and visual attention much or all of the time
b)        The position requires periods of concentrated mental and visual attention.
c)        The position requires a high degree of mental and visual concentration.
Physical Exertion
    Weight
d)    X    Nature of work requires lifting or moving light weight (up to 20 pounds).
e)        Nature of work requires lifting or moving medium weight (over 20 and up to 75 pounds).
f)        Nature of work requires lifting or moving heavy weight (over 75 pounds).
    Dexterity
g)    X    Flow of work and nature of duties require average manual coordination.
h)        Flow of work and nature of duties require above average manual coordination.
i)        Flow of work and nature of duties require high manual coordination.
    Range of  Motion
j)    X    Responsibilities require average ran