Aftermarket Product Specialist

Kansas City Consolidated Accounting Office

Location: 4370 W. 109th St., Suite 210, Overland Park, Kansas 66211

 

Summary:  Responsible for accurately preparing, maintaining, transmitting, and posting aftermarket product in a timely manner.

Supervisory Responsibilities:  This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

• Review and correct schedules
• Process cancellations
• Post ACH payments received
• Verify cancellation forms are accurate and completely filled out to include customer/dealer signature and refund to section.
• Distribute refunds accordingly (ex. cut checks, down payment JE).
• Send cancellation request for processing.
• Verify monthly cancellation payments received
• Post monthly cancellation payments, upon receipt from accounting manager via bank reconciliation.
• Manage/clear cancellation schedules for each store.
• Provide notes for any issues that need attention from the dealership management and give to the accounting manager for weekly review in debriefs.
• Build relationships and communication with dealership personnel, accounting managers and HAG.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system     
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o   GED

o   High School Diploma

√   Associate Degree

o   Bachelor Degree

o   Master Degree

o   Doctorate Degree

Field of Study/Work Experience:

√   Accounting

o   Automotive

o   Business

o   Human Resources

o   Information Technology

Desired Work Experience:

√   up to 3 years

o   3-5 years

o   5+ years

Education/Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Previous Accounting experience in a high volume environment desired. Strong organizational skills required.

Certificates and Licenses:

o   Valid Driver’s License

o   Automobile Salesperson License

Computer Skills:

Intermediate knowledge of Microsoft Office Products.  Ability to learn the Dealership Management System, Spreadsheet software, accounting software, and inventory software.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company

personnel.

Attendance Expectations:

The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, and feel.

Environment Demands:

Duties are performed primarily at a desk in an office setting.  Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. 

Math Ability:

Ability to add, subtract, multiply and divide. Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of