Business Development Manager

Do you thrive on finding new and innovative solutions that meet customers’ needs?  Do you enjoy building and developing relationships that create organic growth for the business?  Do you find it invigorating to build a unique strategy to take the business into the future?  Are you passionate about serving customers, fellow employees, and the company in new and creative ways?

Holman Logistics is looking for a Business Development Manager (BDM) who can do all of that while maintaining a service mindset, as well as a strong drive to succeed.  This person would be based in our Federal Way, WA Support Center office, but would work with our leaders across the country.  This is an exciting opportunity to be part of a growing organization focusing on providing Extraordinary Service to our customers.  Our customer brand list includes some of the world’s most respected, and we are growing each day!

The Business Development Manager will play a key role in building relationships that drive new business growth for Holman.  As the initial Holman contract, the Business Development Manager will primarily be responsible for supporting “top-of-funnel” business relationships by identifying new leads, establishing initial contacts, and qualifying opportunities for further exploration.  The BDM will leverage support from the President, VP of Business Development, and Marketing Manager.

 

Essential Functions Statement(s)

• Identifies potential clients in the target market and completes appropriate research on the prospective client’s business needs.
• Under the guidance of the VP of Business Development and Company President, analyzes business needs and articulates how Homan can provide solutions to prospective clients.
• Develops relationships with prospective clients, while maintaining existing client relationships.
• Maintains a “forward-thinking” and future-state mindset, seeking to drive the company forward and the improve market share that Holman impacts.  Looks for “out-of-the-box” solutions to serve our customers (or bring in new customers) and works directly with company leadership to meet customer needs in creative and meaningful ways.
• Interacts with and presents new ideas and/or solutions to prospective clients, including calling upon business executives and presenting a clear business value/business case.
• Partners and collaborates with Division Managers to create contract-winning proposals for current and prospective clients.
• Communicates client needs and demands to Support Center leadership.
• Stay informed of analytic best practices across the industry and provide effective information to assist the company and our customers in achieving development goals.
• Work with customers to ensure superior satisfaction by providing deep analytics and contributing to problem-solving through findings.
• Utilizing Salesforce, BDM responds rapidly to clients’ requests, needs, and/or opportunities.  Tracks all contacts, scheduling appointments, and maintains notes within Salesforce.
• Forecasts and tracks client account metrics.
• Exercises a data-centric approach to gather customer insights and use data to improve future business development campaigns and results.
• Builds a robust new business pipeline, seeking to exceed financial expectations.
• Champions Holman’s core business values.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance with appropriate safety and security standards.
• Performs all other duties as assigned or needed.

 

 

POSITION QUALIFICATIONS

Competency Statement(s)

• Attendance - Ability to work the required schedule and arrive at work on time and work alternative schedules to accommodate the needs of the business.  Ability to travel to conferences and client meetings as required.
• Communication - Ability to effectively communicate in writing and verbally in a courteous and professional manner with others.  Ability to understand and follow verbal and written instructions.
• Mathematics- Ability to apply advanced and complex mathematical processes and equations as appropriate for the situation.
• Language – Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community in a professional manner while upholding the Holman Core Values.  Ability to effectively present information to top management, clients, and customers.
• Diversity-oriented - Ability to work effectively with people regardless of their age, gender,