Principal Sales Operations Manager

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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Principle Sales Strategy and Operations Manager

PagerDuty is seeking an experienced and highly skilled Principle Sales Strategy and Operations Manager. The ideal candidate will have a strong background in Strategy and Operations, Consulting and/or Business operations with 12+ years of experience in high tech. The Sales Strategy and Operations team is responsible for helping define and execute the strategy to support our best-in-class enterprise sales team. This role will report to the Sr. Director of Strategy and Operations. The candidate should be adept at breaking down complex problems, and frame these problems so that they can be operationally executed with measurable results. Being data-driven along with excellent written, verbal, and presentation skills will be important drivers of success. 

Responsibilities

• As a key member of our team, you will conduct analyses and lead initiatives focused on go-to-market strategy, analytics, and operations that impact the US Public Sector business
• Leverage structured problem-solving techniques to drive operational rigor and improve processes across our sales organization
• Analyze raw data to find actionable insights, detect risks and opportunities, and suggest solutions for how to bolster the performance of our sales teams and products
• Work cross-functionally across Finance, Sales, GTM, and other key stakeholders to effectively implement strategic initiatives
• Maintain a high level of professionalism, integrity, and discretion in handling confidential information

MINIMUM QUALIFICATIONS

• 12+ years of Strategy and operations, business operations or Consulting experience 
• Comfortable independently navigating and thriving in a fast-paced, dynamic environment.
• Exceptional communication skills for clear and concise conveyance of complex ideas and data.
• Comfortable with loosely defined requirements where you exercise your analytical skills to collaborate with the rest of the cross functional teams to build solutions
• High degree of intellectual curiosity and self confidence
• Demonstrated ability to build and maintain relationships across organizational levels.

DESIRED QUALIFICATIONS

• Masters in Business, related technical field, or equivalent practical experience
• Strong Looker, Tableau, or similar tools for data analysis
• Work experience in a fast-growth environment
• Advanced knowledge of spreadsheet and presentation tools along with building exec-facing presentations, and narratives
• Ability to communicate complex ideas both verbally & in writing

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our San Francisco office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is 142,000 - 221,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

 

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we ope