Senior Executive Operations Coordinator

We have an exciting opportunity for a Sr. Executive Operations Coordinator with ACA, the leading GRC Advisor to the financial services sector. Sr. Executive Operations Coordinators are responsible for providing comprehensive executive support to members of the C-Suite. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. This is a high visibility role based in our New York City Headquarters.

What you’ll do: 

• Provide sophisticated calendar management for Executive(s).
• Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Perform a broad variety of administrative tasks that facilitate the C-Suite’s ability to effectively lead the organization, including:

1. assisting with special projects.
2. designing and producing complex documents, reports, and presentations.
3. Data gathering and analysis
4. collecting and preparing information for meetings with staff and outside parties.
5. maintaining contact lists.
6. making travel arrangements; and
7. completing expense and mileage reports.

• Serve as the primary point of contact for internal and external constituencies on all matters, including those of a highly confidential or critical nature.
• Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect Executive’s style and organization policy.
• Work closely with the Executive(s) to keep them well informed of upcoming commitments and responsibilities, following up appropriately
• Anticipate Executive(s) needs in advance of meetings, conferences, etc.
• Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.
• Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the CEO and staff, demonstrating leadership to maintain credibility, trust, and support with the Executive Team.
• Assist in executing Business Unit and cross-functional C-Suite initiatives.

To Qualify for the role, you will have:  

• Bachelor’s Degree
• Three (3) years of experience performing administrative or support duties in a general office setting.
• Prior experience supporting C-Suite or Business Leader(s)

Skills and attributes for success: 

• Demonstrated professional integrity
• Dependable, flexible, and adaptable to new ACA initiatives
• Ability to work well in a fast-paced, small-team environment
• Ability to work independently, multi-task and prioritize effectively
• Ability to establish and maintain effective working relationships with colleagues
• Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
• Dedicated to upholding ACA’s high-quality standards and customer service focus <