CRC Benefits - Instructional Designer (Hybrid)

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

This role is responsible for designing, developing, and facilitating both Instructor-led Training (ILT) and online learning content training deliverables for employees, clients, trusted advisors, and insurance broker audiences.

Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.

At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.

KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Researches, develops, schedules, and delivers training for new initiatives, system projects, products and promotions as well as new or revised processes, policies, procedures, and regulations
• Collaborates with proper stakeholders on optimal design of training deliverables to meet the identified need.
• Manages development of projects from inception to completion.
• Designs and develops training deliverables as dictated by the internal instructional design process using a range of courseware and media development tools.
• Designs training deliverables in a variety of formats including print, graphics, audio, video, and animation technologies.
• Collaborates with external media and design vendors to ensure quality and consistency of product and timely delivery of completed instructional media elements.
• Reviews courseware for instructional effectiveness and usability. Consider feedback from end users and subject matter experts and implement strategies to improve courseware.
• Remains current with and has a thorough understanding of the latest industry technology tools and trends in online education and instructional media.
• Facilitates & trains on‐site and remote training to new hires and existing sales employees in all branches when needed
• Able to travel up to 10% of the time.
• Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, kneeling and the ability to lift up to 25lbs.
• Other duties as assigned and requested

EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree in Education, Instructional Design or related subject.
• Minimum of 5 years of instructional design and/or technical writing experience and corporate training.
• Experience with instructional authoring tools such as Adobe Creative Cloud Suite, Articulate, Camtasia and others.
• Experience with publishing online courses compatible with SCORM for LMS.

CERTIFICATIONS, LICENSES, REGISTRATIONS
• None

FUNCTIONAL SKILLS

• Must have full understanding of the ADDIE model approach.
• Strong instructional design and training needs analysis skills.
• Excel in communication skills, both verbal and written.
• Solid relationship building skills with all levels of an organization. Must be able to work with many different personalities and build quality relationships with appropriate stakeholders.
• Able to multi task with the ability to rearrange prior