Revenue Manager - Italian Market

About Smartness

We are Smartness, and we support small and medium-sized accommodation providers with solutions to help them fight back against the huge hotel chains. We started in 2020 by providing these companies with a dynamic pricing solution  which increase revenue by on average 30%. Last year, we were named one of Italy’s top start-ups, and are the fastest growing B2B SaaS company in the accommodation space in both revenue and number of clients. Today we are working with over 4000 companies in over 20 countries, and steadily growing. Yet, this is only the start of our journey.
Beyond Smartpricing, we've launched a suite of products over the past few years that is growing by more than 10% month-over-month. Our goal is to become one of the leading global players in our industry.

What Will You Do?

As a Revenue Manager for Smartness, your primary objective is to help clients maximize their revenue by leveraging our cutting-edge SaaS RMS platform. Beyond providing technical support, you will act as a strategic consultant to drive platform adoption and foster revenue growth. Your main responsibilities include:

• Customer Consulting and Support: Engage daily with clients to understand their needs and offer personalized advice for revenue optimization through the Smartpricing platform.

• Revenue Optimization: Analyze performance data and market trends, recommending pricing and distribution strategies to achieve maximum returns.

• Platform Adoption: Work closely with clients to ensure seamless implementation and effective use of the platform by providing training, support, and best practices.

• Monitoring and Reporting:  Manage analytical reports and KPIs, identifying areas for improvement and proposing innovative solutions to enhance revenue management strategies.

What Are We Looking For?

The ideal candidate combines technical expertise, analytical prowess, and exceptional interpersonal skills to effectively support our clients and contribute to our platform’s growth:

• Language Proficiency:
  Italian: C2 level or native 
  English: B2 level

• Excellent Communication Skills:  Ability to engage clients by clearly and convincingly explaining the platform’s potential and translating complex data into actionable solutions.

• Experience in Hotel Revenue Management: A proven track record in the hospitality sector, with a strong understanding of pricing dynamics and distribution channels.

• Customer Success Orientation: A natural propensity for providing strategic consulting that supports clients in optimally adopting and utilizing SaaS solutions to improve financial outcomes.

• Analytical Skills: Strong ability to analyze and interpret data, identify optimization opportunities, and define effective revenue growth strategies.

• Experience in Hotel Consultancy: Previous experience working in a hotel consultancy firm, demonstrating the ability to offer strategic insights and tailored solutions within the hospitality sector.

• Technological Proficiency: Familiarity with revenue management software, PMS systems, channel managers, and CRM tools, crucial for monitoring performance and managing client interactions.
  
  

This role is perfect for a dynamic, proactive, and results-oriented professional who can translate data and technology into successful strategies for a discerning international clientele. If you’re ready to drive innovation in revenue management through a state-of-the-art platform, Smartness offers you the opportunity to make a significant impact.

What do we offer?

• Work in a top-performing team that moves extremely fast where you are extremely important.

• Work without having to deal with jerks and ego-maniacs.

• The opportunity to join one of the best travel-tech sales teams in Europe.

• A place where your talent can blossom.

• An environment where mistakes are allowed – we make bold choices to achieve ambitious goals, learn from mistakes, and move forward.

• A place where your voice matters – meetings provide space for new ideas and projects, regardless of your role or seniority.

• Continuous growth – we challenge the status quo, renewing our sales processes and approaches to meet challenging goals.

• We have fun while working! We are easygoing people. 

• Work with the best software out there to automate repetitive tasks and let you focus on customers and targets.

• Fun and enriching experiences – unforgettable team-building events that go beyond the usual outings.

• Competitive salaries and bonuses – as a meritocratic team,