IT Asset Advisor

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

Lead the design and adoption of software and hardware asset management practices. Ensure the effective management of Information Technology (IT) assets throughout their lifecycle. Responsible for processes and solutions that facilitate the efficient and effective management of all IT assets as well as driving efficiency, reducing risk, and promoting long-term sustainability.

What You Will Do:

• Partner with business stakeholders to understand business objectives and align asset management procedures with those goals. Maintain open communication with stakeholders, providing regular updates on asset management initiatives.
• Develop and generate reports on IT asset inventory, compliance, utilization, and costs. Implement policies and procedures for asset acquisition, maintenance, and disposal. Find opportunities for cost saving by removing duplicative capabilities.
• Evaluate existing asset management systems and identify areas for improvement. Establish key performance indicators (KPIs) to track asset performance and ensure compliance. Maintain accurate and complete documentation of ITAM processes, policies, and procedures.
• Maintain accurate, and up-to-date records of all IT assets (hardware and software), including details like location, ownership, contract and license information, etc.. Develop strategies to optimize asset lifecycle costs and improve ROI.
• Lead all aspects of data collection, cleaning, and migration processes to ensure accurate and complete asset information and conduct regular audits.
• Continuously analyze system performance, gather feedback, and refine processes to enhance efficiency and value.
• Identify asset-related risks, including operational, financial, and compliance risks and propose mitigation actions. Ensure compliance with relevant industry regulations and internal policies.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience. 
• Typically requires a minimum of 6-8 years of related experience with a bachelor’s or equivalent.
• 6+ years of experience managing software and hardware assets.
• Extensive experience designing IT hardware and software management processes. 
• Proficiency in ServiceNow Asset Management solutions.
• Experience in vendor management.
• Familiarity with SOX compliance standard processes. 
• Excellent organizational, teamwork, presentation, and interpersonal skills.
• Demonstrated experience leading and successfully delivering cross-functional projects. 
• Demonstrated experience handling challenging priorities and customer expectations.
• Ability to work independently and proactively in a fast-paced, multifaceted environment. 
• Strong analytical and problem-solving skills.
• Solid focus on delivering exceptional user experiences through technology. 

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $71,883.22 – $132,757.01

 
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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