Royce Server Assistant - The Langham, Pasadena

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride.

Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.

DEPARTMENT:       Royce Restaurant

 

JOB TITLE:             Server Attendant

            

REPORTS TO:        Royce Manager

 

SUPERVISES:         NA

 

PRIMARY OBJECTIVE OF POSITION:

 

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. 

 

RESPONSIBILITIES AND JOB DUTIES:

 

• Quickly clear dirty table wipe it with moist towel or rag for resetting. Promptly and consistently reset all service-ware as prescribed.
•  Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
•  Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
•  Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
•  Replaces soiled table linens with fresh supply.
•  Complete all required side-work.
• Ability to stand and walk for long periods of time.
• Ability to understand verbal English to comprehend basic guest requests. Ability to understand written English to read any caution or safety notices.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 35 lbs. 
• Requires considerable repetitive motion of hands, wrists and fingers as relating to carrying, serving, and lifting objects.
• Requires interaction with people as relates to attending to needs, requests or the expressed or implicit wishes of people. Immediate response is required.
• Must be able to work varied shifts, including weekday evenings, weekends and holidays.

 

PHYSICAL DEMANDS:

 

• Requires the ability to lift and carry object weighing up to 35 pounds. 
• Walk or stand for carrying lengths or time, sometimes for extended periods of time of 6+ hours.
• Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking.

 

SPECIAL SKILLS REQUIRED:

 

• Must be able to effectively work with a variety of internal and external customers and staff.
• Ability to read, speak and understand the English language in order to communicate with guests.
• Ability to work flexible schedule to ensure event coverage.

 

EDUCATION REQUIRED:

 

• Any combination of education and experience that provides the required knowledge, skills and abilities. 

 

EXPERIENCE REQUIRED:

 

• Prior