Informatics Specialist-Pharmacy Automation

The University of Iowa Health Care, Department of Pharmaceutical Care, is seeking a full-time Informatics Specialist to join our team.  This position will provide workflow analysis, optimization, application build, testing and implementation of automaton systems related to pharmacy workflow. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly. Additionally, this position will be responsible for automated medication-use systems, including automated dispensing cabinets, centralized automation, automated prescription fill systems, and medication preparation and administration technology, as well as other related projects within pharmacy. Monitoring of production issues to allow for optimization, testing special updates and system documentation are also required. This position will work for all UI Healthcare locations. 

This position will require significant in-person presence to assist with automation issues. This position will be required to travel across various locations throughout the health-system.

Translation of Clinical Practice into Electronic Health Information

·         Serves as a liaison among leaders, end-users, and IT project managers with a focus on consistent and ongoing customer support in order to achieve accuracy, efficiency, and satisfaction when using the pharmacy automation in conjunction with the electronic health record.

·         Works with pharmacy areas to identify and prioritize areas of greatest need through collaboration with pharmacists, pharmacy technicians, and management staff.

·         Works closely with nursing, lab, and HCIS staff to determine needs and assist with prioritization.

·         Ability to differentiate between multiple options and vendors based on features and facility needs.

·         Ability to discuss capabilities, features, and uses for all tools for specific platform with little or no use of advanced vocabulary or technical jargon.

System Design and Testing

·         Serves as the primary contact for the support of ongoing pharmacy-related system needs, working with end-users to define system requirements and understand business needs.

·         Organizes and manages customer-driven service in an efficient, timely manner.

·         Translates clinical and technical requirements into system design and workflow customization, data collection, and database builds.

·         Guides content build working in collaboration with other staff in the creation and customization of system parameters.

·         Develops sample input data, and tests system changes for usability, performance and adherence to standards.  Verifies results with end-users and other IT staff.

·         Obtains and maintains Epic certification.

·         Obtains vendor related training for use of automation related to maintenance and set up of automation.

 Education, Training, and Support

·         Provides education to a variety of audiences through project collaboration, one-on-one sessions, and small group demonstrations to al