Accounting Manager

This position plays a leadership role in establishing the processes and procedures for the Invoice Processing and Accounts Payable Administration function to ensure efficient and effective controls. This position must have a long term focus on continuous improvement, operational excellence and ongoing value to Assurant and its business segments. To be effective in this role, the manager must be an expert in functional areas as well as excelling at customer relations, problem resolution, process flow, managing and streamlining processes. This position is also responsible for the team(s)’s preparation, processing, reporting, recordkeeping, and / or delivery of service.

What will be my duties and responsibilities in this job?

Operational Excellence (40%)

• Manage the day-to-day operations for the Invoice Processing and Accounts Payable administration team(s). Ensures complete, accurate and timely deliverables in accordance with procedures, policy guidance and applicable regulations.

• Key collaborator and partner of the business for issue resolution, root cause analysis and escalations

• Integral developer of processes to support strategic programs and identifier of operational efficiencies leveraging data analysis and metrics

• Liaison with IT for PROD issue resolution and/or application enhancement opportunities

• Represents AP team as SME for system/client integrations and implementations, including M&A activities

• Is considered a leader and/or technical expert in Invoice Processing and Accounts Payable administration and can ensure requirements are understood and met by internal and external resources.

• Plays a leadership role in the development and annual maintenance of effective workflow with all functional areas. This includes ensuring appropriate documentation; controls and performance, customer service and regulatory standards are understood and adhered to by internal staff and stakeholders.

• Is a liaison between internal and external stakeholders, responsible for monitoring performance and quality metrics, resolving issues and escalations

• Formulates, develops and administers procedures necessary to implement approved policies and procedures and provides the overall direction necessary to ensure the delivery of efficient and effective processes. Will be required to approve work performed by the onshore and offshore BPO partner staff (example: journal entries, reconciliations, cash requisitions, performance audits)

• Understands, promotes and documents an environment of effective controls within the department. Ensures all team members and service provider understand company and regulatory requirements (i.e. SOX, record retention, audit, etc.) and are continually verifying all their actions and processes to support Assurant’s values.

Development of Engaged, Action Oriented Employees (30%)

• Hires, develops, and evaluates staff members. Ensures that staff understands and supports their individual role and management’s role in the corporate performance and development processes.

• Ensure job descriptions, annual performance process and individual development process are utilized to drive performance and behavior of the team

• Identify best practices and skill growth opportunities in functional areas to ensure effective ongoing training of staff.

• Effectively deal with all performance issues in a timely manner, partnering with Human Resources when needed.

• Oversees the work of offshore resources (BPO)

Strategic (20%)

• Builds relationships throughout the organization and continually strives to identify ways in which areas of responsibility can assist the business segments and corporate to achieve their goals.

• Develops and secures approval for short- and long- term goals and plans for the functional areas.

• Keeps up-to-date on latest functional, management and process trends to identify and implement best-in-class practices.

• Identify likely causes of problems and determine appropriate solutions, weighing advantages and disadvantages of each. Systematically break down complex issues into manageable parts.

• Ensures team understands strategy and is appropriately connected to strategy through operating goals and measurements.

• Escalate issues to resolution with influence.

Strategic/Complex Projects (10%)

• Organize and lead projects that involve cross-functional team members. Includes coordinating acquisition of resources and identifying skills, effort, and timeframe needed for a given project.

• Prepare written documentation according to the curr