Lead Division Supervisor, Light Rail Transportation

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

This position is responsible for supervising non-represented Division Supervisors/Yard Masters and represented Light Rail Train Operators, managing an operator extra board, attendance tracking, conducting disciplinary hearings and dispositioning disciplinary actions that violate RTD Policies and procedures. This is a safety-sensitive position and is subject to the rules and regulations of the RTD Drug and Alcohol Policy.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of applicable regulations, Employee Guidelines, processes, and procedures.  Conducts performance reviews and holds employees accountable for the performance of their responsibilities.
• Conducts on-the-job training for rail transportation personnel and coordinates, develops, revises, and administers qualifications, certifications, and re-certification testing of current and potential employees in accordance with federal regulations, state, local, and RTD policies & procedures.
• Investigates, holds disciplinary hearings, dispositions hearing results, and reports infractions of RTD policies, rules and procedures in accordance with RTD and Collective Bargaining Agreement procedures. Oversees and conducts Train Operator voting of the Run Board system and annual vacation votes following RTD and Collective Bargaining Agreement procedures.
• Tracks hours of service time of Train Operators for Payroll.
• Oversees RTD Light Rail Yard Masters, rail yard staging, and movements for service staging and maintenance work.
• Investigates customer complaints and concerns regarding Light Rail Transportation staff and provides resolution.
• Develops train time cards for special events and closures.
• Coordinates train operator relief with Division Supervisors during special events, delays or closures.
• Records Daily Adjustment Sheets and inputs information into the appropriate software program.
• Makes presentations to community groups on various rail topics.
• Provides coverage for Manager, LRT Operations during absences.
• Performs all job-related duties, as assigned.

QUALIFICATIONS:

• High School Diploma or GED. Associate degree in transportation, management or related field is preferred.
• A minimum of two years of experience as a full-time Train Operator/Train Engineer.
• A minimum of two years of experience as a supervisor in the rail industry. Division Supervisor experience and experience in a union-represented environment is preferred.
• Must posses a valid Colorado driver license with two years of driving history or the ability to obtain a Colorado driver license within 30 days of hire.
• Must obtain a Light Rail Vehicle Operator certification. Class for certification must be started within 6 months of hire.
• Proficiency in organizational operations and procedures.
• Proficient with Microsoft Office Suite.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate effectively through verbal and written means.
• Ability to use sound judgment.
• Ability to manage time and workload effectively, including planning, organizing, and prioritizing with attention to detail.
• Ability to work various shifts and locations.

Or:

An equivalent combination of experience, knowledge, skills and abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

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