ADMINISTRATIVE CARE MANAGER – IC

JOB PURPOSE:

The Administrative Care Manager – IC, under the direction of the VP of Clinical Services, supervises all day-to-day operations of the Interdisciplinary teams and participant outcomes. As such, the Administrative Care Manager serves as the Administrator for the LHCSA along with coordination of the multi-disciplinary integrated care in the community, Day Health Center, Diagnostic & Treatment Center, and throughout the continuum of care. Coordinates with all managers to ensure all metrics logs are complete and provide support and assistance as required.

JOB RESPONSIBILITIES:

• Facilitate Morning Report and SDR Meetings when needed.

• Update Whiteboard.

• Run reports (missing Aide POC, Expired orders, etc) and email CHNs for follow up.

• Monitor CHN Calendar and email CHN for follow ups/updates.

• Monitor open notes and email CHN to follow up.

• Assign monthly Nursing visits (dialysis, NH, palliative care).

• Audit Incident Reports for timely step 2 completion.

• Audit Charts for compliance.

• Audit CICs send reminders notes to indicate CIC, completed and Care Planned on time.

• Audit IDT attestations for completion.

• Disenrollment review and follow-up calls.

• Run and monitor weekly productivity, assist CSD with preparing Goals report.

• SDR step 6s.

• Liberty dental denials.

• HPMS ER/Urgent visits.

• Incontinence supplies review for monthly updates.

• Serve as a recourse to the care delivery team.

Schedule: 8:30 AM – 5:30 PM

Weekly Hours: 40

QUALIFICATIONS:

Education:

• Baccalaureate degree in Business Administration, Healthcare Administration, or related fields.

• A master’s degree is preferred

Experience:

• Minimum of 3 years of recent healthcare operations experience.

• Minimum of one (1) year of experience working with elderly population in a Certified Home Health Agency (CHHA), Managed Long Term Care (MLTC) and Program of All Inclusive Care for the Elderly (PACE).

• Minimum of two to three (2 – 3) years of Clinical Staff Supervisory experience preferred.

License: N/A

Additional Requirements:

• Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact. 

Language: Bilingual preferred.

Physical Requirements

Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:

• Standing – Duration of up to 6 hours a day.

• Sitting/Stationary positions – Sedentary positions for up to 6-8 hours a day for consecutive hours/periods.

• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and ability to lift patients safely and using OSHA guidelines, etc.

• Bending/Squatting – Must be able to safely bend or squat to care for patients, use medical supplies, etc.

• Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas. Position requires the individual to be able to travel and walk between sites/locations and work areas throughout the day.

• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (ie. typing, use of medical supplies, equipment, etc.)

• Sight/Visual Requirements – Must be able to visually assess patients, read orders type/write documentation, etc. with accuracy.

• Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, providers, etc., and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills for customers to understand the individual.

• Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment wit