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Senior Impact Manager

City Year
United Statesfull_timeVerifiedPosted 27 Mar 2025

About the role

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: 100% On-Site

Position Overview

City Year Columbia is seeking a Senior Impact Manager (SIM) who will lead and develop two teams of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the SIM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The SIM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Job Description

Responsibilities

Service Delivery and Impact 

  • Implement City Year’s WSWC service model with a high degree of quality to the right students at the right time, at the assigned schoolhouses 

  • Develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance interventions, course performance interventions, and social emotional learning support for students 

  • Set and monitor clear, measurable, weekly and monthly deliverables and action plans for AmeriCorps members to accomplish WSWC goals established by the organization and school partners through the Statement of Partnership process 

  • Drive results by ensuring timely and accurate collection of quantitative and qualitative dataUse surveys, student, school, and district level data to continually improve student interventions and whole school supports 

  • Regularly observe and coach AmeriCorps members in the development and implementation of data-informed tiered interventions that improve student achievement 

Learning and Development, Impact Coaching, and Data Analytics Support 

  • Support ongoing development of AmeriCorps members through a variety of learner-centered activities and trainings 

  • Partner with Learning and Development delivery team to ensure successful Learning and Development experiences 

  • Ability to coach corps members throughout all aspects of their work with students across implementing Whole School Whole Child best practices. 

  • Conduct corps member observation and provide real time coaching and feedback 

  • Assist Impact Team by helping diagnose service implementation issues by observing service and reviewing data. 

  • Understand student and school data and how to utilize data to improve student and site outcomes. 

  • Collaborate with site Leadership and Impact teams to support organizational best practices pertaining to data collection, utilization, and application  

  • Serve as backup or temporary site representative as needed on cohort calls, meetings, and trainings as needed. 

AmeriCorps Member Program Delivery and Experience 

  • Lead, manage, and coach a team of AmeriCorps members to achieve service performance standards requirements while developing their leadership potential 

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Company

City Year

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