Tier II Network Engineer

Sigma Defense Systems is a leading technology company serving the Department of Defense (DoD), providing tactical communications systems and services for digital modernization since 2006. Through our acquisitions of SOLUTE in January 2022 and Sub U Systems in May 2022, we have expanded our software and communications hardware solutions to better support JADC2, C5ISR, SATCOM, and DEVSECOPS for customers in the Army, Navy, Air Force, Marine Corps, and Space Force. Through a combination of hardware, software, and industry expertise, we provide a complete portfolio of solutions and services that accelerates information collection and sharing for faster decision making and better mission outcomes.

We are a company of innovative professionals thriving in a highly motivating work environment that fosters creativity and independent thinking. If you are a motivated individual with a desire to support our service men and women, now is a great time to join Sigma Defense!

Requirements

• Provide 24/7 support for the Special Operations Command (SOCOM) ISR Transport Enterprise.
• Troubleshooting interface between the SOCOM user community and the transport system OEM components and configuration providers.
• Interface with NOC Engineers and controllers, including providing technical assistance and updates
• Responsible for providing technical and operational support to the users forward and the hubs located at the ISR inject sites.

• Situation reports, status updates and assist with any system upgrades requiring aircraft and ground transport coordination.
• The contractor will work closely with government and OEM program managers to include SOCOM and other site engineers as required.
• Provide expertise in Full Motion Imagery and black/red terrestrial communications networks.
• Directly support the development and testing of network configurations, system-monitoring, remote terminal commissioning, routine preventive maintenance, customer and OEM problem tracking, and network problem resolution in all aspects of networking about the client's Baseband, IF, and RF communications.
• Coordinate with SOCOM/J63 to insure support requirements outlined in this SOW and additional tasking related to data transport requirements are prioritized by SOCOM/J63
• 5 years minimum experience/background assessing network issues, outages, operational degradation, and perform most hub and terminal maintenance (scheduled and unscheduled) activities.
• Ability to conduct in-depth log analysis and root-cause isolation.
• Responsible for provisioning and commissioning of new aircraft terminal into the architecture.
• Conduct and facilitate higher-level troubleshooting activities as required.
• Establish and document procedures as required.
• Assist on an as-needed basis with directed/required upgrades and Information Assurance (IA) hardening within the requisite skillset.

Benefits