Accounts Receivable (AR) Associate

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.

We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.

But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.

Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.

Position Summary 

The Account Receivable Associate is responsible for reviewing outstanding denied claims with Medicare, Medicaid and Commercial insurance companies. This role involves following up with insurance companies to check claim status, reviewing medical records request and submitting required documentation to payors.  

Job Responsibilities 

• Review insurance denials and take appropriate action. 

• Check claims status via phone or portal. 

• Submit Medical Records upon request and follow up on submission. 

• Submit HCFA’s claims to insurance companies that do not accept electronic claims. 

• Submit Retros authorization 

• Work closely with insurance companies to resolve claims disputes. 

• Identifying and resolving billing errors and implementing processes to prevent future issues. 

• Identifying and communicating process errors to optimize revenue cycle management.  

• Utilize payor portals to gather claims status information. 

• Respond promptly and professionally to inquiries from insurance companies, patient, and client’s representative with good customer service. 

• Ensure billing practices comply with HIPAA, CMS guidelines and payor specific policies 

• Communicate with insurance companies daily. 

• Must meet or exceed production and quality standards. 

Required Qualifications 

• High School diploma or equivalent required. 

• 1-2 years of experience in a related industry 

• Strong understanding of Explanation of Benefits (EOBs) to determine denial reasons and appropriate actions. 

• Strong communication and interpersonal skills .