Database Support Tech

Requisition No: 854067 

Agency: Florida Board of Governors

Working Title: Database Support Tech

 Pay Plan: SES

Position Number: 48003830 

Salary:  $70,000 - $80,000 

Posting Closing Date: 11/29/2025 

Total Compensation Estimator Tool

 

Database Support Tech (48003830)

The employee must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance, sometimes under stressful conditions. The employee must interact courteously with others. The employee's performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect the productivity and morale of the unit. Attendance is an essential job function.    

This position is responsible for assisting with the availability and reliability of the Oracle Cloud Database instances.  Using their expertise with Oracle databases and SQL programming language the incumbent will work with developers to maintain and enhance standards and procedures for the Board's Oracle Cloud Database systems. This will include making recommendations related to the improvement in the code creation process and the library of procedures in order to ensure the quality and integrity of SUS databases.  This position is responsible for confidential data, including data used for office and system budgets and personnel.    

Responsibilities, duties, and activities may include, but are not limited to, the following:

• Monitors Critical Patch Updates and version upgrades to the Oracle Cloud Database environments.
• Aids Board Office developers by suggesting more efficient or effective ways of returning database results.
• Aids developers in database design.
• Resolves Service Desk requests and trouble tickets, including promoting objects and/or data to UAT and Production environments, troubleshooting system availability problems, creating new database user ID’s, and other requests as assigned.
• Aids developers with database maintenance, including recommendations for and implementation of purge criteria.
• Coordinates, analyzes, designs and implements database structures.
• Determines and implements standards for database security.
• Monitors and coordinates the operational database environment for data integrity and efficiency.
• Monitors database performance and recommend efficiency improvements.
• Maintains database access and update procedures.
• Determines database storage requirements.
• Performs related work as required, assisting staff and members of the general public.

Minimum Qualifications:

• Bachelors, work experience can be substituted for a degree. 
• AA we require more than 10 years of relevant work experience. 
• High school diploma we require at least 15 years of relevant work experience. 
• Oracle certifications can also be used in lieu of work and education experience. 
• Entry level certifications will be awarded 1 year of credit.
• Advanced Oracle certifications will be awarded 2 years of credit.
• Proficient in Oracle SQL/PLSQL
• Knowledgeable of Oracle databases – 20c and above in a Linux/Unix environment. 
• Minimum 4 years hands-on direct experience managing Oracle Database at the system level.
• DBA Certified, preferably Oracle System DBA certification.

Preferred Requirements

• Broad knowledge of data administration principles, practices, and methods.
• Working knowledge of database technology and its application to large research data sets. 
• Working knowledge of Linux/Unix system commands.
• Ability to organize and coordinate diverse groups of stakeholders to develop policies and procedures. 
• Ability to communicate effectively both verbally and in writing with a diverse customer base to meet organizational data requirements.
• Good skills in database administration software including Toad for Oracle and SQL Developer, and office productivity software including MS Word and MS Excel. Critical thinking skills.

How