Senior Manager, Quality Engineering, Global Product Safety Team

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

Our commitment to quality and safety is paramount to what we do and is built into every product we design and manufacture. And we do this with unwavering integrity, unbridled passion and laser-like focus to earn grown-ups’ trust and put smiles on kid’s faces around the world. Our mission is to be an industry leader in producing the most trusted, safe, durable, and highest quality toys in the most regulatory compliant, environmentally and socially responsible way.

Job Description

The Opportunity: 

The Senior Manager, Safety & Compliance Engineer will report directly to the VP of Product Safety, Regulatory, Compliance & Quality Digital Transformation and Systems and will partner with internal and external stakeholders to ensure that all products meet consumer product safety requirements. This role serves as a product safety leader, embedding a culture of safety across the organization through thought leadership, practical guidance, and training. It represents an excellent opportunity for someone with an engineering and regulatory background, along with experience in product safety for children’s products. The position is based in East Aurora, NY.

What Your Impact Will Be: 

This position will serve as the Engineering leader for the Product Safety team to ensure robust safety and engineering support for Mattel globally:             

• Fully participate in the Safety Advisory Panel Meetings (SAP) a to review product related issues and present the information to the SAP.  The role will also interact with the subject matter experts/engineers (e.g. various project teams) when safety incidents arise. Assist revising the SAP process as necessary.
  • Manage and lead safety incident investigation process including risk assessment and follow-up analysis
  • Manage reporting to regulatory agencies after review of safety incident data
• Provide key inputs to participate and present Safety data at the Monthly ELT Product Safety
• Lead and participate in the Hazard Analysis (HA) meetings. This also includes answering questions related to product development and/or Play Lab receive on an ongoing basis. Additionally, the role will interact with subject matter experts/engineers when specific issues arise. Assist in revising the HA process as necessary.
• Manage the Lead Safety Data Associate’s planning of the Medical and Scientific Safety Council’s
  • quarterly and ad hoc meetings related to:
    • Work with product development and Play Lab teams when they identify key issues for review by the MSSC. (Possibly through Hazard Analysis meetings)
    • Identifying any additional key substantive issues from the SAP meetings to present to MSSC and ensure MSSC feedback is communicated adequately back to the SAP. Ensure confidentiality of all information.
    • Identifying any necessary internal and external work with engineering, medical and related experts to develop content and presentations for the Quarterly and Ad Hoc meetings.
  • As well as any potential drafting of MSSC process documents (including QSOPs) for an efficient and effective MSSC process going forward.  Work with companion team to align on the process and implement the process throughout Mattel. Track the process and revise if necessary.
• Manage the Regulatory Project Management Specialist in his role to ensure all relevant product safety data is collected, reviewed and processed according to the relevant QSOPs.
  • This includes data presentation and data reporting to regulatory agencies.
• Manage the Regulatory Project Management Specialist in his role to ensure recall execution, recall trainings, and recall processes are handled appropriately and updated regularly.
• Lead the product Safety data initiatives related to product safety data, data dashboard, data review, and engagement with the Quality Data analytics team and the Quality Digital Transformation & Systems team.
• Participate in relevant ASTM Standards related to product safety. 
• Lead JPMA Certification engagements.
• Lead engagement with legal team as necessary related to product safety issues.
• Lead company-wide trainings and informational sessions and man