Digital Process SME (Onsite)

Date Posted:

2025-07-28

Country:

United States of America

Location:

PW147: PW OKC Campus 8120 S. Air Depot Blvd , Oklahoma City, OK, 73135 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

The Digital Process SME,  is essential for aligning SAP, Solumina, and Digital initiatives to ensure consistent execution of the long-range plan and digital roadmap. This role facilitates management of the agile team processes including prioritization, documentation, workflow, and communication across multiple internal and external teams within Jira.   The Process SME coordinates and manages process and flow of information across the technology towers, as well as ensure process integration, strategic alignment, and performance tracking - enabling data-driven transformation at scale.

What You Will Do:

• Facilitate cross-functional alignment of SAP, Solumina, and Digital teams to ensure execution of the Long-Range Plan (LRP) and Digital Roadmap.
• Facilitate process standardization and integration across systems to improve consistency, data flow, and transparency across the depot network.
• Maintain KPI dashboards to monitor WIP, Turn-Around-Time (TAT), and shop floor health, enabling proactive decision-making.
• Integrate data from business systems and digital tools to support end-to-end performance tracking and early detection of constraints.
• Support strategic planning and operational cadence, ensuring synchronization across technology towers.
• Support global depot operations by leading initiatives tied to digital transformation, process improvement, and metric harmonization.
• Track performance against strategic objectives, escalate variances, and influence resource allocation to resolve systemic gaps.

Qualifications You Must Have:

• Bachelor’s degree in Engineering, technical field, or a related field and 8+ years of relevant experience; or advanced degree with 5+ years. Experience to include demonstrated experience with Agile methodologies, Jira, or project/program management frameworks with strong background in SAP and/or MES (e.g., Solumina), with proven success in process standardization and KPI development.
• US Citizenship required (due to potential access to government systems or export-controlled data).

Qualifications We Prefer:

• Experience in MRO operations, especially with data-driven process design and execution.
• Ability to influence across technical and non-technical stakeholders; strong presentation and visualization skills.
• Experience with initiatives that scale across global networks or multi-site operations.

Learn More & Apply Now!:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
• Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

This requisition is eligible for an employee referral award.  ALL eligibility requirements must be met to receive the referral award.

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work