Director, Global Planning (S&OP, VMI)

Director, Global Planning (S&OP, VMI)-US- Remote

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Director, Global Supply Chain to join our diverse and dynamic team. As a Director, Global Supply Chain at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of inNvative treatments and therapies.

What you will be doing

• Serve as the subject matter expert in Sales & Operations Planning (S&OP), driving the implementation of demand planning, capacity planning, and production strategy optimization.

• Lead the integration of new study wins to support ICON's strategic objectives.

• Oversee the implementation of Integrated Business Planning (IBP) software for forecasting and capacity planning.

• Lead the monthly S&OP process, ensuring smooth operations and preparing reports for senior management.

• Analyze data from various sources to provide actionable insights and recommend process improvements.

• Facilitate S&OP discussions to assess business performance and identify areas for innovation.

• Drive continuous improvement initiatives in S&OP, gap identification, and action item closure.

• Collaborate across departments and with external partners to resolve data discrepancies and challenges.

• Lead or participate in ad-hoc analytical projects.

• Lead ICON's Vendor Managed Inventory (VMI) service for global clinical sites, ensuring efficient inventory replenishment and stock models.

• Oversee high-mix, low-volume operations and Make-to-Order (M-t-O) production environments.

• Optimize and automate VMI models to improve scalability and cost-effectiveness.

• Monitor inventory levels, production lead times, and delivery performance, driving improvements as needed.

• Develop reports to track performance metrics such as on-time delivery and wastage reduction.

• Collaborate with Sponsors, Production, and Logistics teams to resolve delivery issues and ensure inventory accuracy.

Your profile:

• Bachelor’s degree (advanced degree preferred); pharma/biotech experience.

• 5+ years leading teams (10-15 people) and managing IT systems (IBP, MRP, VMI).

• Extensive experience in S&OP, forecasting, capacity planning, and VMI.

• Expertise in global logistics, clinical trial supply chains, and IT systems (IBP, MRP).

• Strong analytical, communication, and presentation skills.

• Proficient in Excel and PowerPoint.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discriminatio