Director Storage and Backup Engineering

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Manages a global team of engineers who support the design, implementation, and maintenance of high availability infrastructure for large scale storage and backup platforms to ensure reliability and data protection of business critical applications.  Identifies and resolves technical, operational and organizational problems.  Provides guidance and expertise to senior management and stakeholders on topics surrounding strategy and best practices.  Lattitude to make decisions to achieve defined goals.
 

Principle Duties

• Direct, manage, and supervise the design, implementation, administration, and maintenance of physical and virtual data storage, including data protection (Backup, Recovery, DR), for on-prem and cloud-based platforms.

• Define and develop technical standards and specifications in conjunction with Principal Engineers and Architects for data models, data security, and storage performance to support  analytics tools and enable business intelligence and data mining activities.

• Provide leadership in the architecture and design of storage infrastructure and oversee storage service solutions.

• Oversee capacity planning for storage and data protection systems. 

• Oversee planning and execution of storage and data restoration for disaster recovery and disaster recovery exercises.

• Provide guidance and direction on data storage best practices and ensure processes and procedures align with business objectives.

• Maintains and fosters internal client relationships.  Takes ownership of the relationship to ensure that clients' objectives are met.  Partners with global business units and IT leaders to coordinate storage and backup activities.

• Perform supervisory duties for a global team including, but not limited to hiring, training, evaluating, coaching, and disciplining direct reports.  Mentor associates and continually develop engineering team competencies.

• Collaborates with the application development and infrastructure teams on design of secure systems that protect against inappropriate access and/or data loss.

• Provides regular status, operational reports, incident and change reports.  Ensures adherence to procedures and standards for handling incidents, service requests, and change management.

• Maintains current knowledge of industry practices, trends and applications.

• Leads and manages large, complex storage and backup projects for: plans the scope, develops schedules, monitors costs/budgets and allocates resources.  

• Serve as a liaison with vendors and other third-party providers.

• Performs other duties as assigned.

Education

• Bachelor's degree or equivalent experience - Required 

• Master's degree and/or LOMA certification - Preferred

Work Experience

• 9+ years of relevant IT experience - Required

• 5+ years leading technical engineering teams - Required

• 3+ years managing storage and backup infrastructure - Required

• 5+ years managing NetApp, Cohesity, Pure infrastructure - Preferred

Skills and Abilities

• Advance project management skills.  Demonstrates an ability to evaluate project objectives and scope for feasibility, understanding, scheduling, and managing projects to budget and plan

• Advanced oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received

• Advanced investigative, analytical and complex problem solving skills

• Ability to work well within a team environment, participate in department projects and balance detail with departmental objectives

• Highly advanced people management skills, demonstrating the ability to lead, mentor, and develop associates; including the ability to delegate key areas of responsibility

• Advanced ability to translate business needs and problems into systems’ design and technical solutions

• Broad business and finance related knowledge.

• General / broad knowled