Reporting & Data Call Analyst - Hybrid

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

 

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

 

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

 

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions. Gross premium written in 2025 surpassed $2.4B.

 

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

 

The Reporting department of the Crum & Forster Accident & Health segment is looking for a multi-talented individual to join the Reporting team. This position will interact internally with Underwriting, Actuarial, Claims, Compliance, IT, Regulatory, and externally with the divisions business partners. This position will be focused on supporting the Companies’ automation initiatives and processing information received from partners. 

 

What you will do for C&F:

• Analyze reconcile, and triage data received from select partners to permitted parameters to allow for effective robotic process automation daily
• Compile data and analyze for submission to States to satisfy regulatory reporting requirements
• Lead the annual MCAS (Market Conduct Annual Statement) process in compiling internal & external data for timely submission to the NAIC
• Decompose high-level business and user requirements into functional requirements, specified in an appropriate level of detail and forms suitable for use by those who must base their work on the requirements
• Perform requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
• Reduce or eliminate process redundancies and inefficiencies
• Perform special projects and assignments under the direction of senior personnel
• Other duties as assigned

 

What you will bring to C&F:

• Bachelor’s Degree from an accredited institution or equivalent experience required
• 2 or more years of working experience preferred
• Strong PC skills including Excel, Word, Outlook, Power Point, etc.
• Ability to clearly present information through the spoken or written word; read and interpret complex information with moderate supervision
• Ability to establish a good rapport with all customers and business partners
• Demonstrated concern for a high-level of service delivery and a strong focus on customer satisfaction
• Capability to analyze relevant aspects of a situation before reaching a conclusion
• Strong focus on accuracy when completing all projects
• Provide a sustained effort and dedication to getting the job done well, while working continuously to produce superior work regardless of obstacles or setbacks
• Displays personal concern, interest, pride and accountability in all areas of responsibility
• Ability to effectively handle multiple tasks in a fast-paced environment
• Ability to work both independently and in a team environment
• Strong organization and time management skills with exceptional attention to detail