Sr. IT Infrastructure Program Manager -FedRAMP (Must be US Citizen)

Company Description

To comply with U.S. federal government requirements, U.S. citizenship is required for this position

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Our Approach to Work

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

This position is responsible for managing technical projects for enterprise, partner, and customer facing services. A successful candidate for this role will have strong Program management and organization skills to complement their technical skills.  You will work with technical engineers to lead complex IT projects, with a focus on FedRAMP. The role will engage with a wide range of Internal stakeholders to support our FedRAMP initiatives, which require specific controls and guidelines to remain compliant.  You will understand and document their needs and will play the role of IT Program Manager to projects, manage the sprints and overall release of business capabilities to production. 

Your Impact  

• Excellent knowledge of Agile SCRUM process with at least 8 years of experience as a IT Program Manager and SCRUM master managing IT project implementations
• Excellent Business Analyst skills, with demonstrated ability to effectively collect requirements, organize data and build processes to support FedRAMP initiatives
• Build relationships with various Product Managers to understand their Product Roadmaps - Plan and execute on dependent work from our team
• Ability to track developer progress, against user stories, develop burn down charts to assess sprint velocity and manage the overall release
• Oversee multiple software development projects on a variety of platforms that will require collaboration with the software engineering teams and business stakeholders
• Full project ownership, including the understanding of scope, planning resource needs with inputs from other stakeholders, and uncovering dependencies
• Facilitate and manage technical projects, develop and track project milestones
• Define and manage project schedules, dependencies, deliverables and responsibilities
• Manage product and project quality by being a gatekeeper for prioritization and addressing root causes
• Continuously identify and close process gaps to improve developer productivity
• Estimate work efforts and manage competing priorities
• Provides leadership to the cross-functional teams by helping define clear, realistic goals - clears barriers to team progress and manages the resolution/mitigation of project risks and issues
• Lead regular stakeholder reviews - communicate and present status and issues effectively to all levels of the organization, both verbally and in writing
• Knowledge of some of the business processes for quoting, sales, fulfillment or support would be a plus

Qualifications

Your Experience

• 6+ years of Technical Project Management experience for complex IT projects
• 3+ years of experience in fundamentals of Infrastructure
• Owning and driving change management to build strong relationships and gain adoption
• Experience overseeing and developing large matrix project management resources and teams
• Proven expertise in Scrum, SDLC, change and project management methodologies, concepts, practices, procedures and standards
• Technical Program Management experience in an Agile environment
• Ability to take high level ambiguous information