(USA) Principal, Software Engineer

Position Summary...

What you'll do...

Conversational AI platform powers the vision of delivering the world’s best personal assistants to Walmart’s customers, accessible via natural voice commands, text messages, rich UI interactions, and a mix of all of the above via multi-modal experiences.

We believe conversations are a natural and powerful user interface for interacting with technology and enable a richer customer experiences – both online and in-store. We are building Agentic AI platform that other teams can easily integrate and leverage, and build rich experiences: from pure voice and text shopping assistants to customer care channels, to mobile apps with rich, intertwined, multi-modal interaction modes 

Interested in diving in?

About Team: Tech Strategy & Emerging Tech
Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation. From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at Walmart.com, through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.

What you'll do:

We need solid engineers with the talent and expertise required to design, build, improve and evolve our capabilities in at least some of the following areas:

• Service oriented architecture in charge of exposing our NLU capabilities at scale, and enabling increasingly sophisticated model orchestration.
• Since the service takes in traffic for a large set of Walmart customers (that is 80% of American households!), you will get to solve non trivial challenges in terms of service scalability and availability.
•  You will achieve scalable and efficient resource management capabilities (cloud infrastructure).
•  You will provide robust and built-in diagnostics for quality control throughout.

Come at the right time, and you will have an enormous opportunity to make a massive impact on the design, architecture, and implementation of an innovative, mission critical product, used every day, by people you know, and which customers love. As part of the emerging tech group, you will also have the additional opportunity of building demos, proof of concepts, creating white papers, writing blogs, etc.

What you'll bring:

• 8 + years’ experience in software engineering or related area.
• Solid data skills, sound computer-science fundamentals, and strong programming experience.
• Deep hands-on technical expertise in full-stack development.
• Experience/Familarity with Gen AI
• Programming experience with at least one modern language with an efficient runtime, such as Java, C++.
• Experience with at least one relational database technology such as MySQL, PostgreSQL, Oracle, or MS SQL.
• Understanding of the challenge of distributed data-processing at scale.
• Deal well with ambiguous/undefined problems; ability to think abstractly.
• Ability to take a project from scoping requirements through actual launch.
• A continuous drive to explore, improve, enhance, automate, and optimize systems and tools.
• Excellent oral and written communication skills.
• Bachelor’s degree or certification in Computer Science, Engineering, Mathematics, or any other related field.

Preferred Qualifications

• Large scale distributed systems experience, including scalability and fault tolerance.
• Experience taking a leading role in building complex data-driven software systems successfully delivered to custome