Laboratory Quality Specialist

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Laboratory Quality Specialist

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Quality-Diagnostics Institute

                      

Job Code

T98888

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

This role supports regulatory compliance for the laboratories. You will perform necessary audits and ongoing monitoring to ensure compliant practices. When you join our team, you will be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

 

A caregiver in this position works days, from 8:00am—4:30pm. 

 

A caregiver who excels in this role will:  

• Ensure standardized quality practices in areas of responsibility. 

• Collect, review, and summarize performance of quality metrics to ensure operational standardization and regulatory compliance. 

• Ensure personnel qualification documentation is current and complete. 

• Maintain instrument/equipment and competency tracking tool and ensure compliance. 

• Monitor and coordinate proficiency testing survey program and ensure compliance. 

• Assists with all non-confirming events to include complaints, grievances, and other incidents. 

• Ensure proper follow up, documentation of corrective actions and subsequent monitoring to ensure resolution. 

• Review and evaluate regulatory compliance gaps and implement process improvements. 

• Act as a quality and compliance educator and consultant to operational staff. 

• Coordinate management review meetings led by the Laboratory Director and/or Medical Director(s). 

• Ensure proficiency testing performed in compliance with Clinical Laboratory Improvement Amendments (CLIA) regulations i.e. analyze proficiency survey sample in the same manner as a patient specimen, no communication with other CLIA laboratories, complete record retention and accurate documentation and timely result reporting. 

• Ensure that the staff maintain their competency to perform test procedures and report test results promptly, accurately, and proficiently. 

 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's degree in a chemical, physical, biological, or clinical laboratory science or medica