Assistant Boutique Manager, Chicago

Role Overview

The Assistant Boutique Manager is responsible for assisting the Boutique Director with the overall management and enhancement of the Boutique, with the main objectives of developing sales, growing the sales teams and reaching a sustainable high quality of service.  As an Assistant Boutique Manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison. 

 

Responsibilities

• Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives
• Represent Van Cleef & Arpels as an ambassador networking within the community
• Help the team achieve performance goals through feedback, coaching, closing, and maintaining proper floor coverage by optimal scheduling  
• Liaise with corporate on stock-level, CRM initiatives, and Operations
• Provide excellent customer service and help team nurture and elevate boutique experiences to support growth of sales  
• Show perfect knowledge of the back-office operations and ensures products and displays are merchandised effectively to maximize sales.

 

Qualifications

• Bachelor’s Degree preferred  
• Luxury sales experience preferred 
• 4-5 years in a luxury retail environment 
• Ability to elevate client experiences and nurturing of client relationships required  
• Prior supervisory role required  
• Ability to motivate team and quickly solve sales related issues  
• Ability to provide solutions to clients’ needs  
• Strong selling/closing skills 
• Strong computer skills – Excel and Word proficient  
• Ability to travel  
• Strong networking abilities with high profile events  
• Foreign language ability applicable to the market preferred  
• Excellent communications and problem-solving skills 
• Strong interpersonal skills  

 

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.