Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.

With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact.

At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

Code for America is looking for a talented Lead Product Manager, who will drive meaningful outcomes for clients by supporting and advancing our Safety Net, Tax Benefits, and/or Criminal Justice products, and collaborate with government partners to enhance their ability and capacity to deliver critical services and benefits. 

 

About the role: 

The Lead Product Manager will own and set direction and strategy for a product or program area. You’ll lead cross-functional teams to solve large, complex problems and deliver user-centered products and services using your expert skills in product management, stakeholder management, agile methodologies, and modern software development practices. In doing so, you’ll help our partner government agencies deliver better digital services to the public, creating lasting impact.

This role will report to the Director of Product and is expected to travel no more than 15% of the time. 

We plan to hire both full-time permanent and full-time term limited positions from this posting, for specific projects. Employment type will be determined by project needs at the time of offer.

Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position.

 

In this position you will:

• Setting product strategy for the product or program area
• Partner with the Program manager and other cross-disciplinary team members to define the overall strategy for your project or program
• Develop and own the product strategy and execution of a project or program area
• Driving stakeholder alignment
• Communicate product vision and strategy to your team with clarity and enthusiasm
• Drive external stakeholder alignment with the product vision and strategy, partnering with internal cross-functional team members when appropriate
• Executing on the product or service
• Work closely with the PM team and others to deliver products and services that execute your program area’s strategy and promotes systems change
• Help lead a talented multi-disciplinary team (which may include design, research, and engineering) to test and develop new solutions that work for underserved communities and increase our impact
• Collaborate with other leaders to effectively escalate risks and determine ways to mitigate them
• Collaborate with engineering and other team leads to develop and evolve team processes that enable us to focus on the right things and execute efficiently
• Collaborate with designers on the creation of prototypes and models
• Other duties as assigned

 

About you:

The position is a perfect fit for a mission-driven product manager who leads with empathy, thrives in complexity, and builds user-centered solutions. You excel at aligning stakeholders and delivering impactful digital services for historically underserved communities.

• 7+ years of product management experience.
• Medicaid/healthcare/insurance experience (Medicaid strongly preferred).
• Proven ability to lead high quality product development using an agile methodology - iteratively improving products through delivery cycles.
• Proven ability to interpret and leverage user research, usability testing, and data analytics to make and validate product decisions.
• Strong product judgment - knowing when to prototype and when to code, when to experiment, and when to change direction.
• Review and write effective product strategy docs and prod