Director Global Supply Chain Transportation

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

This position is responsible and accountable for leading the day-to-day business, administrative and financial functions of the EVERSANA Supply Chain Solutions department.  This includes oversight of people and processes within the department including all transportation management functions to include bookings, tenders, carrier selection, carrier management, International Shipping (export/import), freight claims process and freight invoice management in addition to coordination of all operational tasks. The position demands effective investigative and problem-solving skills, and a high degree of accuracy due to the effect on our clients, their customers, and freight carriers. The position requires daily management and coordination of direct reporting resources. The position will require effective interpersonal relationship skills and oral and written communication skills, both internal and external, in performing this job. The position will demand a defined process or methodology to ensure processes effectively and consistently are managed, meet expectations, and provide both value add and client delight to drive success

Job Description

• Lead the day-to-day supply chain department operations.
• Lead and assist in developing a small team to design and implement holistic process of improvement programs to ensure the team is structured to respond quickly and efficiently to day-to-day issues to maintain supply continuity.
• Execute operational initiatives that increase revenue and/or improve margins
• Lead with oversight and support the freight audit relationship with contracted carriers and aid in managing carrier relationships.
• Oversee freight / shipment analysis & financial implications holistically and at the individual client and carrier levels
• Ensure departmental work is accomplished effectively by managing employee performance, work processes and other resources
• Trending of supply chain challenges with associated CAPAs; implement improvements accordingly
• Conduct analysis and implement relevant business continuity and risk management programs across the supply chain
• Manage and lead a dedicated team of Logistics professionals, developing and mentoring talent
• Develop/ Update and maintain supply chain SOPs to ensure all key processes are documented and submitted to the quality system (QMS). Includes creating, updating, documenting and training.
• Ensure supply chain processes comply with regulations that apply to EVERSANA’s business model
• Responsible for ensuring all Logistics requirements are met for current and future business needs based on forecasts, new product launches and acquisitions
• Adhere to acceptable standards of business ethics and integrity, and comply with all federal state and local laws, rules and regulations in all aspects of business always; maintain compliance with EVERSANA quality system, rules, procedures and guidelines.
• All other duties as assigned

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

• Execute the goals established by the business and the supply chain services leader
• Effectively delegate tasks, responsibility, and accountability to teams to ensure executi