Executive Director, Product and Commercial Strategy

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Executive Director, Product and Commercial Strategy

Role: Lead overhaul of NCR Voyix product offering, translate into strategic sales roadmap, and drive execution in Win Rooms

Overhaul product offering, packaging, pricing, and sales governance:

• Build customer / offering fact base: Catalogue current set of offerings and map to current customer contracts

• Simplify, standardize, and bundle offerings into standard packages, customized by customer archetypes

• Develop standard pricing and discounting

• Build discounting rules and sales commission %

Develop strategic sales roadmap and launch win rooms to close new deals:

• Develop customer engagement roadmap

• Existing customers: (1) Drive more favorable renewal deals on existing scope, and (2) Expand share of wallet with additional offering

• New customer: Aggressively win new logos 

• Build standardized materials across new set of product packages  

• Launch cross-functional Sales and Operations win rooms to develop tailored customer pitches, review responses, and close new deals

Team:

• 2-3 associates / analysts

Required Skills:

• Ownership and flexibility. Accountable to deliver project outcomes, able to find creative solutions when challenges inevitably arise.

• Stakeholder management. Capable of rallying cross-functional groups of stakeholders with competing priorities and bringing them together to execute a common goal.

• Team management. Strong leader that can effectively direct a team of junior project managers and analysts to achieve project deliverables, while providing caring coaching, feedback, and development opportunities.

•  Problem solving. Able to digest ambiguous context and conflicting perspectives, clearly structure the problem, and develop an actionable perspective on what needs to happen next.

• Clear communications. Able to synthesize project status and conclusions into clear, simple executive-level communications (both via email updates and project presentations)

• Project management. Experience creating a structured work plans (e.g. defining major milestones, deadlines, dependencies, stakeholders) and leading disciplined meetings (e.g. brining clear agendas, recapping action items and next steps, etc).

• Analytical instincts. Able to structure analysis and desired outputs, think through data needs and limitations, coach team analysts through how to