Senior Director, Risk Communications

Senior Director, Risk Communications

The full-spectrum Capital One Communications team is responsible for all aspects of the company’s communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts - and we are all storytellers. As a central team within External Affairs, we are strategic counselors to our partners and business leaders throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One.

We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment with some of the company’s most senior leaders, and a sustained focus on delivering results.  Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential.  

   

Senior Director, Corporate Communications

About the Role:

As a Senior Director on the Corporate Communications team, you will lead strategic executive and associate communications for our enterprise Risk function. You will lead a team that is responsible for providing strategic communications counsel and drive communications that support key business and enterprise objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with partners to deliver creative and effective communication strategies.

This position requires exceptional leadership, judgment, teamwork, and results focus. Stellar writing and presentation skills, and an innate understanding of client service, are essential. An open mind and a passion for finding creative ways to solve problems and deliver results are foundational to the success of this role.  

Primary Responsibilities:

• Serve as a strategic advisor to internal senior executives and partners on associate communications and associate experience initiatives

• Lead planning and execution of data-backed, integrated communications campaigns aligned with enterprise and line-of-business priorities

• Build and maintain relationships with internal and external stakeholders

• Leverage data to evaluate results, extract insights and optimize future programs

• Oversee team operations, including people leadership

• Stay informed about industry trends to inform and enhance communication strategies

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 10 years of communications experience

Preferred Qualifications:

• 7+ years of experience in public relations or communications, ideally within industries such as financial services, technology, or consumer brands

• Experience leading associate communications for C-suite and senior executives

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $225,100 - $256,900 for Sr. Director, Communication

 

Richmond, VA: $204,700 - $233,600 for Sr. Director, Communication

 

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non